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Troubleshooting
Why are there two wireless utilities in my system tray?
Which one do I use?
There are several features and advantages from using the WNU
over the Windows XP Wireless Zero Configuration utility. We offer
a site survey, detailed link information, and adapter diagnosis, to
name a few.
It’s essential to know which utility is managing your Card. We
recommend using the WNU. To use the WNU, follow the steps
below:
Step 1 Right-click on the network status icon in the system tray
and select the “Status” tab.
Step 2 From the “Status” tab, uncheck the “Use Windows to
configure my wireless network settings” box. Once the box is
unchecked, click the “Close” button to close the window.
You are now using the WNU to configure the Card.
Card does not perform or connection is unstable when computer has
a second built-in wireless network card (such as a mini PCI or Intel
®
Centrino™).
This condition occurs if your computer has a built-in wireless
card while your Wireless Card is also active. This happens
because Windows must now handle two active wireless
connections.
You need to disable the built-in wireless card from your computer
under “Network Adapters” in the Device Manager.
Card does not perform or connection is slow when computer has a
built-in wired Ethernet card.
This condition occurs if your computer has an active Ethernet
card while your Wireless Card is also active. This happens
because Windows must now handle two active network
connections. You need to disable the Ethernet card from your
computer under “Network Adapters” in the Device Manager.
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