Installation Guide
Page I-68
ASSEMBLE THE SATELLITE ANTENNA
FINE-TUNE THE AIM OF THE SATELLITE ANTENNA
What is Happening
The support arm and bracket
are separate pieces.
You want your system to
support two receivers, but
you have only a single output
LNBF.
Possible Reasons Why
Some models of the support
arm/bracket require assembly.
You must have a dual output
LNBF to support two receivers.
You must also run a separate
coaxial cable from each LNBF
output to each receiver. This is a
feature of satellite TV in general,
not just the Bell ExpressVu
system.
What to Do
Assemble the support arm and bracket.
Contact your dealer to order a dual LNBF.
What is Happening
The Signal Strength bar
indicates a signal strength,
but is red and displays the
word "Unlocked."
The Signal Strength bar is
green, but you cannot fine-
tune the antenna aim for a
100% signal strength.
No matter what you try, you
cannot get the Signal
Strength bar green.
You see the error message,
"Attempting to acquire
satellite signal."
Possible Reasons Why
The satellite antenna may be
aimed at the Bell ExpressVu
satellite, but without a signal
strength sufficient to display a TV
picture.
The signal strength is not intended
to reach 100%
Cable connectors may have
loosened or have moisture inside.
There may be blockage with the
satellite signal.
The receiver may have just been
plugged in, and is acquiring the
satellite signal. The satellite
antenna may have been moved out
of alignment with the satellite
signal. Connecting cables may
have loosened or have moisture
inside.There may be interference
with the satellite signal. Your dish
may be full of snow or debris.
What to Do
Adjust the aim of the antenna slowly until the
Signal Strength bar turns green and displays the
word "Locked."
If your system provides you an acceptable
picture, you do not need to do anything. You
should optimize signal strength. If you cannot
reach 55% signal strength on transponder 1 you
may wish to purchase a larger dish antenna.
Make sure nothing (including your own body) is
blocking the signal path from the satellite to the
antenna.
Confirm that all cable connectors are firmly
connected and dry.
Call the Bell ExpressVu Customer Service Call
Centre at 1-888-SKY-DISH for assistance.
Wait to see if the message is removed.
Confirm that the Signal Strength bar is green
and displays the word "Locked ExpressVu." If
not, re-aim the satellite antenna.
Confirm that all cables are firmly connected and
dry.
Call the Bell ExpressVu Customer Service Call
Centre at 1-888-SKY-DISH for assistance.
Clean off the dish.
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