Beltone Rely RLY463-DRWC User Manual (English)

Questions and Answers:

C
Charles CarterAug 7, 2025
Why does my Beltone Rely RLY463-DRWC whistle?
- T
  taylorsummersAug 7, 2025
  Your Beltone Hearing Aid might be whistling due to several reasons: * Your earmold or dome may not be correctly inserted. Try re-inserting it. * The volume could be too high. Try reducing the volume. * You might be holding an object too close to the hearing aid. Move your hand or the object to create more space. * Your ear may be full of wax. In this case, visit your physician. * The receiver wire may be broken, or the earmold may be clogged. If so, consult your hearing care professional.
A
alexevansAug 13, 2025
What to do if my Beltone Rely RLY463-DRWC has no sound?
- R
  Robert ChristianAug 13, 2025
  If your Beltone Hearing Aid has no sound, consider the following: * Ensure that the hearing aid is turned on. If it is off, turn it on. * Check if the hearing aid is charged. If not, charge it according to the user guide for your charger. * It's also possible that your ear is full of wax, in which case you should visit your physician. * If the receiver wire is broken or the earmold is clogged, visit your hearing care professional.
A
austinhuffmanAug 19, 2025
Why does the battery on my Beltone Rely RLY463-DRWC drain so fast?
- S
  Stephanie WashingtonAug 19, 2025
  The battery on your Beltone Hearing Aid might be draining quickly for these reasons: * If you leave your hearing aids switched on for long periods, the battery will drain faster. Always turn them off when not in use or place them in the charger to charge. Batteries also drain faster when using wireless functions such as streaming from your smart device or TV. * If the hearing aid is 3-4 years old, visit your hearing care professional.
J
Joseph BarnettAug 26, 2025
How to fix a Beltone Hearing Aid that is not charging?
- P
  Pamela FitzgeraldAug 26, 2025
  If your Beltone Hearing Aid is not charging: * Ensure the hearing aid is correctly inserted in the charger. Reinsert it, referring to the user guide for your charger. * Verify that the charger is plugged into a power source. Plug it in, referring to the user guide for your charger.
T
Tammy WyattAug 30, 2025
What causes distorted sound in my Beltone Rely RLY463-DRWC Hearing Aid?
- S
  Shawn GonzalesAug 31, 2025
  Distorted, spluttering, or weak sound in your Beltone Hearing Aid can be due to a broken receiver wire or a clogged earmold. Consult your hearing care professional.

Beltone Rely RLY463-DRWC Specifications

General

Type	Behind-the-Ear (BTE)
Bluetooth	Yes
Wireless Connectivity	Yes
Programs	4
Telecoil	Yes
Water Resistance	IP68
Directional Microphones	Yes
Feedback Cancellation	Yes
Noise Reduction	Yes
Battery Type	312
Frequency Range	100 Hz - 8000 Hz
Bluetooth Compatibility	Made for iPhone, Android

Summary

Beltone Rely User Guide

Device Compatibility Information

Details on compatibility with Apple iPhone, iPad, iPod, and Android devices.

Introduction

Intended Use of Hearing Aids

Defines the primary purpose and function of the hearing aids as sound-amplifying devices.

Contra-indications for Use

Lists specific medical conditions where hearing aid use may be inadvisable or requires professional consultation.

Potential Side Effects

Describes possible adverse reactions experienced while wearing the hearing aids.

Tinnitus Breaker Pro Module Details

Information about the Tinnitus Breaker Pro module for tinnitus management programs.

Hearing Aid Dome Usage

Explains the purpose and intended use of domes as accessories for the hearing aid.

Your Hearing Aid Components

Identifying Left and Right Hearing Aids

Guidance on distinguishing between the left and right hearing aid for correct placement and use.

Types of Domes and Earmoulds

Illustrations and descriptions of available dome and earmould types for fitting the hearing aid.

Preparing Your Hearing Aids for Use

Charging the Hearing Aids

Instructions and recommendations for charging the rechargeable hearing aids before initial use.

Critical Battery Warnings

Essential safety precautions regarding the non-removable lithium-ion battery and its handling.

Low Battery Warning Indicators

Explanation of the audible melody and volume reduction indicating low battery power.

Low Battery Alerts with Wireless Functions

How battery status affects hearing aid and wireless accessory functionality.

Placing Hearing Aids in Your Ears

Distinguishing Left vs. Right Aids

Guidance on how to identify and differentiate the left and right hearing aids.

Inserting Receiver Domes into Ear

Step-by-step instructions for correctly inserting the hearing aid with a dome into the ear canal.

Using Sport Locks for Secure Fit

Instructions for attaching and using a sport lock to prevent the hearing aid from coming loose.

Inserting Custom Earmoulds into Ear

Step-by-step instructions for correctly inserting the hearing aid with a custom earmould into the ear canal.

Removing Hearing Aids from Your Ears

Removing Receiver Domes

Instructions for safely and correctly removing hearing aids with domes from the ear.

Removing Custom Earmoulds

Instructions for safely and correctly removing hearing aids with custom earmoulds from the ear.

Using Your Hearing Aids

Turning Hearing Aids On and Off

Procedure for manually powering the hearing aids on and off using the push button.

Delayed Activation Feature

Explanation of the delayed turn-on feature and how to activate or deactivate it.

Push Button Functionality

How to use the push button to switch programs, control streaming, and manage hearing aid power.

LED Indicator and Push Button Customization

Understanding the LED light signals and options for customizing push button functions.

Using a Telephone

Tips for Telephone Use

Suggestions for holding the telephone for optimal sound quality and minimizing whistling.

Mobile Phone Interactions

Information on hearing aid compatibility with mobile phones and potential electromagnetic interference.

Auto-Phone Functionality

Description of the optional Auto-Phone feature for automatic program switching with telephones.

Auto-Phone Safety and Magnet Placement

Safety warnings and step-by-step instructions for placing the Auto-Phone magnet on a telephone receiver.

Advanced Options

Connectivity with Apple Devices

Details on direct audio streaming and control from iPhone, iPad, and iPod touch models.

Streaming from Android Smartphones

Information on streaming audio directly from compatible Android smartphones to the hearing aids.

Smartphone App Control

Guidelines for using smartphone applications to control and manage hearing aid features.

Beltone Remote Care Services

Explanation of remote adjustment and live assistance services provided by Beltone.

Flight Mode Operation and Exit

Instructions for enabling Flight Mode to turn off wireless communication and how to reactivate it.

Wireless Accessories

Available Wireless Accessories

Overview of accessories like TV streamers, remote controls, and microphones for enhanced functionality.

Cleaning and Caring for Your Hearing Aids

General Care and Maintenance

General advice on keeping hearing aids clean, dry, and protected from damage.

Daily Cleaning and Maintenance

Routine cleaning procedures to maintain hearing aid hygiene and performance on a daily basis.

Cleaning Tools and Warnings

Description of cleaning tools and crucial warnings to avoid damaging hearing aid components.

Changing Hearing Aid Domes

Dome Replacement Recommendations

Guidance on the frequency of dome replacement and potential issues during replacement.

Replacing Standard Domes

Step-by-step instructions for securely replacing standard domes on the hearing aid receiver.

Replacing Tulip Domes

Step-by-step instructions for securely replacing tulip domes on the hearing aid receiver.

Changing the Wax Filter

Wax Filter Function and Replacement Steps

Explanation of the wax filter's purpose and detailed steps for its replacement using the provided tools.

Removing the Old Wax Filter

Step-by-step instructions for safely removing the old wax filter using the provided tool.

Inserting the New Wax Filter

Step-by-step instructions for securely inserting a new wax filter using the provided tool.

General Warnings and Precautions

General Warnings for Use

Important warnings covering foreign objects, radiation, explosive environments, and shared use.

General Precautions

Precautions regarding wireless function, original parts, and accessory compatibility.

Cyber Security Considerations

Risks associated with unsecured devices and potential impact on hearing aid information security.

Device Connection and Software Cautions

Cautions regarding trusted device connections, software updates, and unexpected pairing sounds.

Troubleshooting Common Issues

Feedback, Whistling, and No Sound

Potential causes and solutions for feedback, whistling, and lack of sound issues.

Battery Drain and Charging Problems

Solutions for rapid battery drain, charging problems, and answers to common battery FAQs.

Tinnitus Management

Tinnitus Breaker Pro Module Overview

Introduction to the Tinnitus Breaker Pro module for tinnitus sound therapy and its indications for use.

TBP Module User Instructions

Detailed instructions on how the Tinnitus Breaker Pro module functions and is used for tinnitus relief.

TBP Scientific Concepts and Volume Control

Explanation of TBP principles and how to adjust the sound generator's volume and settings.

TBP Smartphone App and Specifications

How to control TBP via smartphone apps and technical specifications for the module.

TBP Sound Configurations and Prescription Use

Details on available TBP sounds and crucial guidelines for prescribed use to prevent hearing damage.

TBP Important Notices and Warnings

Key information and critical warnings for users and prospective users of sound generators for tinnitus.

TBP Cautions and Professional Warnings

Cautions for users regarding side effects and specific warnings for hearing care professionals fitting the TBP module.

Regulatory Information

Warranties, Repairs, and Ambient Conditions

Details on warranty, repair process, and environmental limits for hearing aid operation and storage.

Compliance Statements and Operating Conditions

Statements on FCC/ISED compliance and specific temperature/humidity requirements for using and storing the device.

Interference, Modifications, and Compliance

Guidance on managing interference, avoiding modifications, and confirmation of regulatory compliance.

Key Symbols and Disposal Information

Explanation of warning symbols, compliance marks, and guidelines for proper electronic waste disposal.

Technical Specifications

RIE Receiver Specifications (LP, MP, HP, UP)

Detailed technical data for RIE receiver models including gain, output, and frequency response.

Additional Information

Software Acknowledgements and Legal Notices

Legal acknowledgement, licensing terms for software, and warranty disclaimers.

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