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Beltone Rely RLY363-DRWC - User Manual

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User guide
Beltone Receiver-In-The-Ear hearing aids, Rechargeable

Table of Contents

Questions and Answers

  • M
    Maria CruzAug 10, 2025
    Why does my Beltone Hearing Aid whistle?
    • H
      Heather ComptonAug 10, 2025
      Your Beltone Hearing Aid might be whistling due to several reasons: * Your earmold or dome may not be correctly inserted. Try re-inserting it. * The volume could be too high. Try reducing the volume. * You might be holding an object too close to the hearing aid. Move your hand or the object to create more space. * Your ear may be full of wax. In this case, visit your physician. * The receiver wire may be broken, or the earmold may be clogged. If so, consult your hearing care professional.
  • T
    Thomas NormanAug 15, 2025
    What to do if my Beltone Rely RLY363-DRWC Hearing Aid has no sound?
    • K
      Katie GreenAug 15, 2025
      If your Beltone Hearing Aid has no sound, consider the following: * Ensure that the hearing aid is turned on. If it is off, turn it on. * Check if the hearing aid is charged. If not, charge it according to the user guide for your charger. * It's also possible that your ear is full of wax, in which case you should visit your physician. * If the receiver wire is broken or the earmold is clogged, visit your hearing care professional.
  • D
    dwestAug 21, 2025
    Why does the battery on my Beltone Rely RLY363-DRWC drain so fast?
    • D
      davidsheppardAug 21, 2025
      The battery on your Beltone Hearing Aid might be draining quickly for these reasons: * If you leave your hearing aids switched on for long periods, the battery will drain faster. Always turn them off when not in use or place them in the charger to charge. Batteries also drain faster when using wireless functions such as streaming from your smart device or TV. * If the hearing aid is 3-4 years old, visit your hearing care professional.
  • M
    Michael WatsonAug 28, 2025
    How to fix a Beltone Rely RLY363-DRWC that is not charging?
    • C
      clayton74Aug 28, 2025
      If your Beltone Hearing Aid is not charging: * Ensure the hearing aid is correctly inserted in the charger. Reinsert it, referring to the user guide for your charger. * Verify that the charger is plugged into a power source. Plug it in, referring to the user guide for your charger.
  • K
    Kayla LongSep 3, 2025
    What causes distorted sound in my Beltone Rely RLY363-DRWC?
    • F
      fphillipsSep 3, 2025
      Distorted, spluttering, or weak sound in your Beltone Hearing Aid can be due to a broken receiver wire or a clogged earmold. Consult your hearing care professional.

Summary

Your hearing aid

Preparing your hearing aids for use

Charging the hearing aids

Instructions and warnings for charging the hearing aids.

Battery warnings

Critical safety information regarding the hearing aid's rechargeable battery.

Low battery warning

Placing your hearing aids in your ears

How to tell left from right

Guidance on distinguishing between left and right hearing aids.

Inserting the receiver dome into your ear

Step-by-step instructions for inserting hearing aids with domes.

Sport lock

Inserting earmoulds into your ears

Step-by-step instructions for inserting hearing aids with earmoulds.

Removing your hearing aids from your ears

Removing receiver domes from your ears

Removing earmoulds from your ears

Using your hearing aids

Turning your hearing aids on and off

Procedures for powering the hearing aids on and off.

The push button

Advanced options

Using your hearing aids with iPhone, iPad, and iPod touch (optional)

Streaming from an Android smartphone

Using your hearing aids with smartphone apps (optional)

Beltone Remote Care and Beltone Remote Care Live (optional)

Cleaning and caring for your hearing aids

Care and maintenance

General advice for keeping hearing aids clean and prolonging their life.

Daily maintenance

Changing your hearing aid domes

Standard domes

Tulip domes

Changing the wax filter

Instructions for replacing the wax filter to prevent earwax buildup.

General warnings and precautions

General warnings

Important safety warnings for using hearing aids.

General precautions

General safety advice regarding wireless function and device integrity.

Cyber security

Troubleshooting

Feedback or whistling

Identifies causes and solutions for feedback sounds.

No sound

Troubleshooting steps for when the hearing aid produces no sound.

Sound is distorted, spluttering, or weak?

Addresses issues with distorted or weak audio output.

Battery drains very quickly

Explains reasons for rapid battery depletion and solutions.

Hearing aid is not charging

Troubleshooting steps if the hearing aid fails to charge.

FAQ on rechargeable batteries

Tinnitus Management

Tinnitus Breaker Pro module

Introduction to the Tinnitus Breaker Pro module for tinnitus relief.

Indications for use of the TBP module - (US only)

User instructions for the TBP module

Guidance on operating and using the Tinnitus Breaker Pro module.

TBP volume control

Using TBP with smartphone apps

Prescription use of a Tinnitus Breaker Pro hearing aid

Guidelines for the proper, prescribed use of the TBP hearing aid.

Important notice for prospective sound generator users

Warning information

General warnings about the safe usage of sound generators.

Tinnitus Breaker Pro warning to hearing care professionals

Tinnitus Breaker Pro precautions

Precautions for users and hearing professionals regarding TBP usage.

Technical specifications

RIE - LP receiver

RIE - MP receiver

RIE - HP receiver

RIE - UP receiver

Beltone Rely RLY363-DRWC Specifications

General IconGeneral
BluetoothYes
Battery TypeRechargeable
Wireless ConnectivityYes
TechnologyDigital
TelecoilYes
Warranty3 years
TypeRIC (Receiver-in-Canal)
ColorsBeige, Black, Silver
Battery SizeSize 312
Frequency Range100 Hz

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Beltone Rely RLY363-DRWC - User Manual