Benchmark 5240-552 - Troubleshooting

5240-552
25 TON GAS-POWERED LOG SPLITTER
26
TROUBLESHOOTING
PROBLEM CAUSE REMEDY
Wedge movement
is slow or erratic.
1. Air in the hydraulic
oil system.
2. Debris lodged in beam guides.
3. Low hydraulic oil.
1. Purge air by extending and
retracting the wedge several
times until motion is smooth.
2. Clear debris from beam.
3. Check oil level and add as
needed.
Oil leak from
cylinder.
1. Faulty cylinder rod seal.
2. Scored or bent cylinder rod.
3. Loose hydraulic fitting.
4. Faulty combination
washer seal on cylinder
hydraulic fitting.
1. Contact customer service.
2. Contact customer service.
3. Tighten hydraulic fitting.
4. Contact customer service.
Oil leak from hose
connection.
Loose hose clamp or hydraulic
fitting
Tighten hose clamp or hydraulic
fitting.
Wedge will not
extend or retract.
1. Faulty control valve.
2. Faulty hydraulic pump.
3. Low hydraulic oil.
1. Contact customer service.
2. Contact customer service.
3. Check oil level and add as
needed.
Wedge does not
auto-return
1. Low hydraulic oil.
2. Faulty control valve.
1. Check oil level and add as
needed.
2. Contact customer service.
Excessive bouncing
while towing.
Under inflated tires. Inflate tires to proper pressure.
Control valve
handle does not
return to neutral
when released from
forward position.
1. Hydraulic oil too cold.
2. Hydraulic oil too thick.
3. Hydraulic oil contaminated.
4. Faulty control valve.
1. Warm up engine.
2. Replace hydraulic fluid.
3. Replace hydraulic fluid.
4. Contact customer service.
Engine will not
start.
1. Engine switch in OFF position.
2. Fuel shut-o valve in
OFF position.
3. Fuel tank empty.
4. Spark plug disconnected.
5. Faulty spark plug.
6. Choke lever in wrong position.
7. Faulty engine.
8. Not enough oil in engine.
1. Move switch to ON position.
2. Move valve to ON position.
3. Fill fuel tank with fuel.
4. Connect spark plug.
5. Replace spark plug.
6. Adjust choke lever position.
7. Contact customer service.
8. Add the recommended oil
amount 0.6L.
5240-552 EnProdManual P.indd 265240-552 EnProdManual P.indd 26 2021-06-11 12:14 PM2021-06-11 12:14 PM