BenQ MS524 User Manual (English)

Questions and Answers:

R
Reginald SpenceJul 30, 2025
Why my BenQ MS524 Projector does not turn on?
- M
  Mark RodriguezJul 30, 2025
  If your BenQ Projector is not turning on, it could be due to the following reasons: * There's no power from the power cord. Make sure the power cord is plugged into the AC power jack on the projector and into a working power outlet. If the power outlet has a switch, ensure it is switched on. * You're attempting to turn the projector on again during the cooling process. Wait until the cooling down process has completed.
D
Donald LopezAug 6, 2025
What to do if my BenQ MS524 has no picture?
- P
  Perry CobbAug 6, 2025
  If your BenQ Projector is not displaying a picture, there are several potential causes: * The video source might not be on or properly connected. Ensure the video source is turned on and the signal cable is correctly connected. * The projector may not be correctly connected to the input signal device. Check the connection. * The wrong input signal might be selected. Use the SOURCE key on the projector or remote control to select the correct input signal. * The lens cover might still be closed. Open the lens cover.
S
Steven DonaldsonAug 14, 2025
How to fix a BenQ MS524 remote control that is not working?
- J
  Jose WilliamsAug 14, 2025
  If the remote control for your BenQ Projector isn't working, consider these possible causes: * The battery is out of power. Replace the battery with new ones. * There is an obstacle between the remote control and the projector. Remove the obstacle. * You are too far away from the projector. Move closer, standing within 8 meters (26 feet) of the projector.
M
Meghan GrahamAug 21, 2025
How to fix a blurred image on a BenQ Projector?
- D
  Daniel JohnsonAug 21, 2025
  If the image from your BenQ Projector appears blurred, here are a few things to check: * The projection lens is not correctly focused. Adjust the focus of the lens using the focus ring. * The projector and the screen are not aligned properly. Adjust the projection angle and direction, as well as the height of the projector if necessary. * The lens cover is still closed. Open the lens cover.

BenQ MS524 Specifications

General

Number of colors	1.073 billion colors
Native aspect ratio	4:3
Projection distance	- m
Vertical scan range	23 - 120 Hz
Horizontal scan range	15 - 102 kHz
Projection technology	DLP
Supported aspect ratios	4:3, 16:9, 16:10
Contrast ratio (typical)	13000:1
Screen size compatibility	36 - 300 \
Projector native resolution	SVGA (800x600)
Keystone correction, vertical	-40 - 40 °
Offset	120 %
Throw ratio	1.86 - 2.04:1
Focal length range	21 - 23.1 mm
Aperture range (F-F)	2.56 - 2.8
Lamp power	190 W
Lamps quantity	1 lamp(s)
Light source type	Lamp
Service life of light source	4500 h
Service life of light source (economic mode)	10000 h
3D	Yes
Full HD	No
Supported video modes	1080i, 1080p, 480i, 480p, 576i, 576p, 720p
Analog signal format system	NTSC, PAL, SECAM
Supported graphics resolutions	1600 x 1200 (UXGA), 640 x 480 (VGA)
Audio (L/R) in	-
USB connector type	USB Type-B
Serial interface type	RS-232
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
VGA (D-Sub) ports quantity	3
Component video (YPbPr/YCbCr) in	0
Optical disc player type	Not included
Noise level	32 dB
Preset modes	Cinema, Custom, Dynamic, Presentation, sRGB
Noise level (economic mode)	30 dB
On Screen Display (OSD) languages	ARA, BUL, CHI (SIMPL), CHI (TR), CRO, CZE, DAN, DEU, DUT, ENG, ESP, FIN, FRE, GRE, HUN, IND, ITA, JPN, KOR, NOR, POL, POR, RUM, RUS, SWE, THA, TUR
RMS rated power	2 W
Placement	Ceiling
Product type	Standard throw projector
Product color	White
Market positioning	Portable
Power source	AC
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	280 W
Power consumption (standby)	0.5 W
Power consumption (typical)	270 W
Power consumption (economy mode)	220 W
Operating altitude	0 - 3000 m
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	10 - 90 %
Cables included	VGA
Remote control type	IR

Weight and Dimensions

Depth	222 mm
Width	283 mm
Height	95 mm
Weight	1900 g

Summary

Important Safety Instructions

Safety Instructions

Crucial safety guidelines for projector operation and handling.

Ceiling Mounting Safety

Precautions and recommendations for mounting the projector on a ceiling.

Introduction

Projector Features

Lists and describes key functionalities and technologies of the projector.

Shipping Contents

Standard and Optional Accessories

Lists items included with the projector and optional accessories.

Projector Exterior View

Component Identification

Identifies and describes external parts and ports of the projector.

Controls and Functions

Projector Control Panel

Explains buttons and indicators on the projector's main unit.

Remote Control Operation

Details the functions of the remote control.

Remote Control Usage Details

Covers effective range and battery replacement for the remote.

Positioning Your Projector

Choosing an Installation Location

Guides on selecting the optimal placement for the projector.

Obtaining a Preferred Projected Image Size

Projection Dimensions and Charts

Provides tables for image size based on distance and screen size.

Connection

Connecting Signal Sources

Explains how to connect various audio-visual devices to the projector.

Connecting Video and Audio

Details video quality options and audio output functionality.

Operation

Starting Up the Projector

Guides on powering on the projector and initial setup.

Adjusting Projected Image

Covers focus, size, and auto-adjustment of the projected image.

Correcting Keystone Distortion

Explains how to fix image trapezoid distortion.

Using the OSD Menus

Describes navigation and use of the projector's menu system.

Securing the Projector

Instructions for physical lock and password setup.

Password Management

Covers changing, disabling, and recalling the projector password.

Switching Input Signal and Color Space

Select input sources and change color space.

Image Magnification and Aspect Ratio

Zoom, pan, and adjust image aspect ratio.

Understanding Aspect Ratio Modes

Explains different aspect ratio settings and their effects.

Optimizing Image Quality

Adjusts colors, selects picture presets, and customizes user modes.

Fine-tuning Image Quality and Color Temperature

Adjusts brightness, contrast, color, and white balance.

Color Temperature and 3D Color Management

Fine-tune color settings and manage 3D color reproduction.

Resetting Settings and Presentation Timer

Restore picture settings and configure presentation timer.

Remote Paging and Image Freezing

Control PC presentations and pause the projected image.

Hiding Image, Locking Keys, and High Altitude

Blank screen, lock controls, and adjust for altitude.

Sound Settings and Test Pattern

Adjust volume, mute, and use test pattern for alignment.

Using Teaching Templates

Utilize built-in patterns for educational purposes.

Shutting Down and Direct Power Off

Proper procedures for turning off the projector and unplugging.

Menu Operation

Menu System Overview

Describes the structure and options within the projector's OSD menus.

Description of Each Menu

DISPLAY Menu Functions

Detailed explanation of options within the DISPLAY menu.

3D and Teaching Template Functions

Details on 3D modes and teaching templates within DISPLAY.

PICTURE Menu Functions

Detailed explanation of options within the PICTURE menu.

SYSTEM SETUP: Basic Menu Functions

Details on basic system setup options.

SYSTEM SETUP: Advanced Menu Functions

Details on advanced system setup options.

Advanced Menu Options

Further details on advanced system setup and standby settings.

INFORMATION Menu Functions

Details on accessing current system status information.

Maintenance

Projector Care and Cleaning

Instructions for cleaning the lens, case, and general care.

Lamp Information and Life Extension

Details on lamp hour calculation and extending lamp life.

Timing of Lamp Replacement

Warnings and messages related to lamp replacement.

Lamp Replacement Procedure

Step-by-step guide for replacing the projector lamp.

Indicators

Status Light Descriptions

Explains the meaning of different LED indicator lights and their states.

Troubleshooting

Common Issues and Solutions

Provides guidance for resolving common projector problems.

Specifications

Projector Specifications

Lists detailed optical, electrical, and mechanical specifications.

Dimensions and Mounting

Provides physical dimensions and ceiling mount details.

Timing Chart

Supported PC Input Timings

Table of resolutions, modes, and frequencies for PC input.

Supported HDMI (HDCP) Input Timings

Table of resolutions and timings for HDMI input.

Supported Component-YPbPr Input Timings

Table of timings for Component Video input.

Supported Video and S-Video Input Timings

Table of timings for Video and S-Video inputs.

Warranty and Copyright Information

Limited Warranty Details

Outlines the terms and conditions of the product warranty.

Copyright and Disclaimer

Provides copyright information and legal disclaimers.

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