What to do if BenQ Portable shows 'No input source'?
If your BenQ projector displays 'No input source', first turn on the video source and check that the signal cable is connected correctly. If the input source is the USB-C port, make sure the source device supports DisplayPort and is connected to the projector with a USB-C Gen 3.1 cable. Also, ensure that the video or audio file format is supported by the projector.
Why BenQ Portable Projector cannot project the screen on mobile phones or laptops via USB-C cables?
If your BenQ projector cannot project the screen on mobile phones or laptops via USB-C cables, ensure that the USB-C port on your device has DisplayPort functionality (with a DisplayPort IC inside) and supports DisplayPort version 1.1 (or above) and timings as listed in Timing chart on page 72. Also, use a USB-C Gen 3.1 cable to ensure sufficient bandwidth for media data transmission.
What to do if BenQ Projector remote control does not work correctly?
If the remote control for your BenQ projector isn't working correctly, try these steps: 1. Replace both batteries with new ones. 2. Remove any obstacles between the remote and the projector. 3. Ensure you are within 8 meters (26.2 feet) of the projector.
What to do if BenQ Projector does not turn on?
If your BenQ Projector does not turn on, first, ensure the power cord is properly plugged into both the projector's AC power jack and the power outlet, and that the power outlet switch is on. Also, if the projector was recently turned off, wait for the cooling down process to complete before attempting to turn it on again.
How to fix BenQ Projector remote control not working?
If the remote control for your BenQ Projector isn't working, first, replace the batteries with new ones. Then, make sure there's nothing blocking the path between the remote and the projector. Finally, ensure you're within 8 meters (26 feet) of the projector.
Why does my BenQ Projector not turn on?
Your BenQ Projector might not be turning on due to a few reasons. First, ensure the power cable is securely plugged into both the AC inlet on the projector's rear and a functioning power outlet, also check if the power outlet has a switch, and if so, make sure it is switched on. Alternatively, if the projector's battery is low, connect the power adapter to charge it until the LED indicator turns solid green. Then, press and hold the power button on the projector for 3 seconds to turn it on.
Why won't my BenQ Portable turn on?
Your BenQ Projector might not be turning on due to a couple of reasons. First, check that the power cord is securely plugged into both the AC power jack on the projector and the power outlet, ensuring the outlet switch is on. Another possibility is that you're trying to turn the projector on again during the cooling process; wait until this process is completed before attempting to power it on again.
What to do if BenQ Projector cannot play files in storage devices via USB-A ports?
If your BenQ projector cannot play files in storage devices via USB-A ports, ensure your storage device is fully inserted into the USB-A port on the projector. Also, confirm that the projector supports the file formats you are trying to play.
Information on contacting service personnel for projector repair and support.
Instructions for adjusting focus, angle, and fitting the projected image to the screen.
Details on the projector's input/output ports and their connectivity options.
Explanation of the projector's physical buttons and their functions.
Guide on establishing a wireless connection using the provided ATV dongle.
Instructions for connecting devices via HDMI for wired projection.
Steps to connect USB flash drives for media playback.
Details on connecting devices via USB-C for projection and power delivery.
Information on the optimal operating distance and angles for the remote control.
Factors to consider and methods for selecting an optimal installation location.
Guidance on achieving the desired projected image dimensions and distance.
Methods for powering the projector using the adapter or other sources.
Steps for the initial setup, including remote control battery installation and power connection.
Using Smart Auto Settings to automatically adjust focus and keystone.
Steps to manually adjust the projector's focus for a sharp image.
Techniques for adjusting the projected image to fit the screen dimensions.
Guide to projecting content wirelessly using the ATV dongle.
Instructions for connecting devices via HDMI or USB-C for wired projection.
Choosing the projector's placement for optimal viewing.
Procedure for updating the projector's software via a USB flash drive.
Steps to resolve issues where the projector fails to power on.
Troubleshooting steps for when no image is displayed on the screen.
Resolving issues related to blurry or unfocused projected images.
Troubleshooting steps for a non-functional remote control.
Detailed technical specifications for display, optical, and compatibility features.
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