What to do if BenQ RE6501 has no picture and no sound?
If your BenQ Interactive whiteboard displays no picture and no sound, first check whether the device is powered on. Next, ensure the signal wire is properly connected and the INPUT setting corresponds to the connection. If you're using the internal computer mode, verify that the internal computer has started.
Why does the computer input image look strange on my BenQ Interactive whiteboard?
If the computer input image looks strange on your BenQ Interactive whiteboard, it may be due to an unsupported output resolution. Refer to Dimensions (RE9801) on page 74 to select a supported resolution. For VGA input, use the Auto function to optimize the display. If the result is still not satisfactory, manually adjust the image using the Phase, H Position, and V Position functions.
What causes horizontal or vertical stripes on BenQ Interactive whiteboard?
If you're seeing horizontal or vertical stripes or image dithering on your BenQ Interactive whiteboard, ensure the signal wire is securely connected. Also, check for any nearby electronic equipment or power tools that may be causing interference.
How to fix a BenQ Interactive whiteboard with image but without sound?
If your BenQ Interactive whiteboard shows an image but has no sound, check if the mute button is pressed. Adjust the volume using the VOL+/VOL- buttons. Verify that the audio line is correctly connected.
BenQ Interactive whiteboard: Why is there no picture and no sound?
If your BenQ Interactive whiteboard has no picture and no sound, check if the device is powered on. Ensure the signal wire is properly connected and the INPUT source corresponds to it. If using the internal computer mode, verify that the internal computer is started.
What to do if my BenQ Interactive whiteboard says 'Display format that is not supported'?
If your BenQ Interactive whiteboard displays 'Display format that is not supported', select automatic correction in the menu. If that doesn't work, try adjusting the clock and phase position in the menu.
Why is the remote control not working on my BenQ RE6501 Interactive whiteboard?
If the remote control for your BenQ Interactive whiteboard isn't working, try these steps: Ensure you haven't locked the remote control function. Verify the batteries are correctly oriented and not dead. Make sure you're within range and pointing the remote at the display's sensor, without any obstructions. Also, check for strong fluorescent lighting or direct sunlight on the sensor, and turn off any nearby devices (like computers or PDAs) that might be transmitting interfering infrared signals.
How to fix no picture on BenQ RE6501?
If your BenQ Interactive whiteboard displays no picture, verify the following: Ensure the display and the signal source device are turned on. Check the power indicator. Ensure all cables are firmly connected. If using a computer, DVD, or Blu-ray player, make sure you've selected a supported output resolution, referring to the supported input signal resolution information.
How to correct touch positioning on BenQ Interactive whiteboard?
To correct touch positioning on your BenQ Interactive whiteboard, check that the driver is properly installed and perform a correction. Also, ensure that the touch pen is facing the screen.
What to do if the touch function is invalid on my BenQ Interactive whiteboard?
If the touch function is invalid on your BenQ Interactive whiteboard, first, verify that the touch driver is installed and running. Second, ensure that the size of the touched article is comparable with a finger.
General| Screen Size | 65 inches |
|---|---|
| Resolution | 3840 x 2160 (4K UHD) |
| Touch Technology | Infrared Touch |
| Multi-Touch | 20 points |
| Operating System | Android 8.0 |
| Built-in Speakers | Yes |
| RAM | 3GB |
| ROM | 32 GB |
| Connectivity | HDMI, USB, LAN |
| Brightness | 350 cd/m² |
| Speakers Power | 15W x 2 |
| Processor | Quad Core A73 |
| Microphone | Yes |
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