How to remove vertical lines or streaks from my BenQ Interactive whiteboard background?
To remove vertical lines or streaks from the background of your BenQ Interactive whiteboard, select automatic correction in the menu. If that doesn't work, try adjusting the clock and phase position in the menu.
How to correct touch positioning on BenQ Interactive whiteboard?
To correct touch positioning on your BenQ Interactive whiteboard, check that the driver is properly installed and perform a correction. Also, ensure that the touch pen is facing the screen.
How to fix a BenQ Interactive whiteboard with no picture?
If your BenQ Interactive whiteboard displays no picture, verify these points: Ensure the display and the signal source device are turned on. Check the power indicator on the display. Make sure all cables are firmly connected. If using a computer, DVD, or Blu-ray player, confirm that you've selected a supported output resolution referring to Dimensions (RE9801) on page 74.
What to do if my BenQ Interactive whiteboard has no sound?
If there is no sound on your BenQ Interactive whiteboard, check if the mute function is enabled on the display or the input source device; if so, turn it off or increase the volume. Also, ensure all cable connections are secure.
Why doesn't the remote control work on my BenQ Interactive whiteboard?
If the remote control for your BenQ Interactive whiteboard isn't working, consider these possibilities: Ensure the remote control function isn't locked. Verify the batteries are correctly oriented and not dead. Check your distance and angle from the display, ensuring you're pointing the remote at the sensor window without any obstructions. Strong fluorescent lighting or direct sunlight on the sensor, or nearby devices transmitting infrared signals, might also interfere with the signal. Turn off the infrared function of these devices.
How to troubleshoot remote control failure on BenQ Interactive whiteboard?
To troubleshoot remote control failure on your BenQ Interactive whiteboard, check for obstructions between the remote and the receiving window. Also, verify the battery electrode is correctly placed and that the remote may not need a battery replacement.
Why does only one speaker have sound on my BenQ Interactive whiteboard?
If only one speaker has sound on your BenQ Interactive whiteboard, adjust the sound balance in the menu. Check if the computer sound control panel is set up for only one sound channel. Also, ensure the audio line is correctly connected.
Why is there no sound with VGA output on my BenQ Interactive whiteboard?
If there is no sound with VGA output on your BenQ Interactive whiteboard, check if you have connected an external device with a headphone cable.
What does 'signal out of range' mean on my BenQ Interactive whiteboard?
If your BenQ Interactive whiteboard displays a 'signal out of range' message, verify that the display is set correctly. Check if the resolution is set to the optimal resolution. You can also adjust the line and field synchronization in the menu.
How to fix a BenQ Interactive whiteboard with image but without sound?
If your BenQ Interactive whiteboard shows an image but has no sound, check if the mute button is pressed. Adjust the volume using the VOL+/VOL- buttons. Verify that the audio line is correctly connected.
General| Display Size | 98 inches |
|---|---|
| Touch Technology | Infrared Touch |
| Multi-Touch | 20 points |
| Brightness | 350 cd/m² |
| Contrast Ratio | 1200:1 |
| Operating System | Android 8.0 |
| RAM | 4 GB |
| ROM/Storage | 32 GB |
| Response Time | 8 ms |
| Resolution | 3840 x 2160 |
| Ports | HDMI, USB, VGA |
| Connectivity | HDMI, VGA, USB, LAN, Wi-Fi |
| Processor | Quad Core A73+A53 |
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