How do I remove vertical lines or streaks from the background of my BenQ RE6503 Interactive whiteboard display?
To remove vertical lines or streaks from the background of your BenQ Interactive whiteboard display, select automatic correction in the menu. Alternatively, adjust the clock and phase position in the menu.
How to correct touch positioning on BenQ RE6503 Interactive whiteboard?
To correct touch positioning on your BenQ Interactive whiteboard, check if the driver is properly installed and perform a correction. Also, ensure that the touch pen is facing the screen.
What to do if my BenQ Interactive whiteboard has no picture?
If your BenQ Interactive whiteboard displays no picture, verify the following: Ensure the display and the signal source device are turned on. Check for loose cable connections and ensure all cables are firmly connected. Also, check if you have selected an unsupported output resolution on your computer, DVD, or Blu-ray disc player. If so, select a supported resolution.
How to fix no sound on BenQ RE6503 Interactive whiteboard?
If there is no sound on your BenQ Interactive whiteboard, check if the mute function is enabled on the display or the input source device. If so, turn it off or increase the audio volume. Also, make sure that all cables are connected firmly.
Why is my BenQ RE6503 Interactive whiteboard remote control not working?
If the remote control for your BenQ Interactive whiteboard is not working, check if the remote control function is locked, and unlock it if necessary. Verify the battery orientation and replace dead batteries. Ensure you are within the proper distance and angle from the display, and that there are no obstacles between the remote control and the sensor. Also, strong fluorescent lighting or direct sunlight may interfere with the sensor. Turn off the infrared function of nearby devices (computer or PDA) that may cause interference.
What to do if my BenQ Interactive whiteboard has no picture and no sound?
If your BenQ Interactive whiteboard has no picture and no sound, check if the device is turned on. Ensure the signal wire is properly connected and the input source corresponds to it. If you are using the internal computer mode, verify that the internal computer is started.
Why does only one speaker have sound on my BenQ Interactive whiteboard?
If only one speaker has sound on your BenQ Interactive whiteboard, adjust the sound balance in the menu. Check if the computer sound control panel only sets up one sound channel. Also, ensure the audio line is connected correctly.
Why is there no sound with VGA output on my BenQ Interactive whiteboard?
If there is no sound with VGA output on your BenQ Interactive whiteboard, check if you have connected an external device with a headphone cable.
How to fix 'Signal out of range' on BenQ RE6503?
To fix a 'Signal out of range' error on your BenQ Interactive whiteboard, verify that the display is set correctly and that the resolution is set to the best resolution. Also, adjust the line and field synchronization in the menu.
What causes remote control failure in BenQ Interactive whiteboard?
To troubleshoot remote control failure with your BenQ Interactive whiteboard, check for obstructions between the remote and the receiving window. Verify the battery polarity is correct and replace the batteries if needed.
Critical safety guidelines for operating the display to prevent injury or damage.
Instructions for safe placement, ventilation, and handling of the display.
Step-by-step instructions for mounting the display on a wall.
Details of all connection ports available on the back of the display.
Instructions for safely connecting the display to a power source.
Guides for connecting VGA, touch, HDMI, and serial ports.
Procedures for turning the display on and off.
Steps for configuring the display during the first power-on.
Steps for connecting the display to the internet via wired or wireless.
Guide for updating the display's firmware and software.
Explanation of interactive gestures and important usage tips.
Solutions for display and audio malfunctions.
Addressing artifacts, color problems, and remote control failures.
General| Hardness | 9H |
|---|---|
| Color gamut | 72 % |
| Working area | 1428.5 x 803.5 mm |
| Response time | 8 ms |
| Display diagonal | 65 \ |
| Surface material | Tempered glass |
| Touch technology | Multi-touch |
| Touchscreen type | Infrared |
| Anti-glare screen | Always gives an optimal view, even in direct sunlight. |
| Display brightness | 400 cd/m² |
| Native aspect ratio | 16:9 |
| Contrast ratio (dynamic) | 30000:1 |
| Contrast ratio (typical) | 1200:1 |
| Touch system response time | 10 ms |
| Number of simultaneous touchpoints | 40 |
| Built-in projector | - |
| RAM capacity | 32 GB |
| Graphics card | Mali-G52 |
| Processor architecture | ARM Cortex-A55 |
| Maximum internal memory | 4 GB |
| Operating system installed | Android 11 |
| Speaker power | 32 W |
| Number of built-in speakers | 2 |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| HDMI ports quantity | 3 |
| Headphone connectivity | 3.5 mm |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| HDMI output ports quantity | 1 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 4 |
| Certification | SIAA ISO22196 for KOHKIN |
| Product color | Black |
| Panel mounting interface | 600 x 400 mm |
| AC input voltage | 100 - 240 V |
| AC input frequency | 50 - 60 Hz |
| Energy efficiency class | G |
| Energy efficiency scale | A to G |
| Power consumption (max) | 393.7 W |
| Power consumption (standby) | 0.5 W |
| Power consumption (typical) | 82 W |
| Storage temperature (T-T) | -20 - 60 °C |
| Operating temperature (T-T) | 0 - 40 °C |
| Operating relative humidity (H-H) | 10 - 90 % |
| Package depth | 208 mm |
| Package width | 1628 mm |
| Package height | 1005 mm |
| Package weight | 46100 g |
| Quantity per pack | 1 pc(s) |
| Cables included | HDMI, Power, USB, USB Type-C, VGA |
| Security updates end date | 05/07/2025 |
Weight and Dimensions| Depth | 87.5 mm |
|---|---|
| Width | 1488.3 mm |
| Height | 896.6 mm |
| Weight | 36100 g |
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