What to do if the touch function is invalid on my BenQ RE6503 Interactive whiteboard?
If the touch function is invalid on your BenQ Interactive whiteboard, check if the touch driver is installed and started. Also, ensure that the size of the object you are touching is comparable with your finger.
What to do if the control panel buttons do not work on my BenQ RE6503 Interactive whiteboard?
If the control panel buttons on your BenQ Interactive whiteboard are not working, check if the control panel buttons are locked. If so, unlock them.
Why does my BenQ Interactive whiteboard have an image but no sound?
If your BenQ Interactive whiteboard has an image but no sound, check if the mute button is pressed. If so, un-mute it. Adjust the volume using the VOL+/VOL- buttons. Also, ensure the audio line is connected correctly.
How do I fix a strange computer input image on my BenQ RE6503 Interactive whiteboard?
If the computer input image looks strange on your BenQ Interactive whiteboard, it may be due to an unsupported output resolution. If so, select a supported resolution. For VGA input, use the Auto function to automatically optimize the display. If the result is not satisfactory, manually adjust the image using the Phase, H Position, and V Position functions.
What to do if my BenQ Interactive whiteboard has no picture and no sound?
If your BenQ Interactive whiteboard has no picture and no sound, check if the device is turned on. Ensure the signal wire is properly connected and the input source corresponds to it. If you are using the internal computer mode, verify that the internal computer is started.
Why is my BenQ RE6503 Interactive whiteboard remote control not working?
If the remote control for your BenQ Interactive whiteboard is not working, check if the remote control function is locked, and unlock it if necessary. Verify the battery orientation and replace dead batteries. Ensure you are within the proper distance and angle from the display, and that there are no obstacles between the remote control and the sensor. Also, strong fluorescent lighting or direct sunlight may interfere with the sensor. Turn off the infrared function of nearby devices (computer or PDA) that may cause interference.
How to fix no sound on BenQ RE6503 Interactive whiteboard?
If there is no sound on your BenQ Interactive whiteboard, check if the mute function is enabled on the display or the input source device. If so, turn it off or increase the audio volume. Also, make sure that all cables are connected firmly.
What to do if my BenQ Interactive whiteboard has no picture?
If your BenQ Interactive whiteboard displays no picture, verify the following: Ensure the display and the signal source device are turned on. Check for loose cable connections and ensure all cables are firmly connected. Also, check if you have selected an unsupported output resolution on your computer, DVD, or Blu-ray disc player. If so, select a supported resolution.
How to correct touch positioning on BenQ RE6503 Interactive whiteboard?
To correct touch positioning on your BenQ Interactive whiteboard, check if the driver is properly installed and perform a correction. Also, ensure that the touch pen is facing the screen.
Critical safety guidelines for operating the display to prevent injury or damage.
Instructions for safe placement, ventilation, and handling of the display.
Step-by-step instructions for mounting the display on a wall.
Details of all connection ports available on the back of the display.
Instructions for safely connecting the display to a power source.
Guides for connecting VGA, touch, HDMI, and serial ports.
Procedures for turning the display on and off.
Steps for configuring the display during the first power-on.
Steps for connecting the display to the internet via wired or wireless.
Guide for updating the display's firmware and software.
Explanation of interactive gestures and important usage tips.
Solutions for display and audio malfunctions.
Addressing artifacts, color problems, and remote control failures.
General| Hardness | 9H |
|---|---|
| Color gamut | 72 % |
| Working area | 1428.5 x 803.5 mm |
| Response time | 8 ms |
| Display diagonal | 65 \ |
| Surface material | Tempered glass |
| Touch technology | Multi-touch |
| Touchscreen type | Infrared |
| Anti-glare screen | Always gives an optimal view, even in direct sunlight. |
| Display brightness | 400 cd/m² |
| Native aspect ratio | 16:9 |
| Contrast ratio (dynamic) | 30000:1 |
| Contrast ratio (typical) | 1200:1 |
| Touch system response time | 10 ms |
| Number of simultaneous touchpoints | 40 |
| Built-in projector | - |
| RAM capacity | 32 GB |
| Graphics card | Mali-G52 |
| Processor architecture | ARM Cortex-A55 |
| Maximum internal memory | 4 GB |
| Operating system installed | Android 11 |
| Speaker power | 32 W |
| Number of built-in speakers | 2 |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| HDMI ports quantity | 3 |
| Headphone connectivity | 3.5 mm |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| HDMI output ports quantity | 1 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 4 |
| Certification | SIAA ISO22196 for KOHKIN |
| Product color | Black |
| Panel mounting interface | 600 x 400 mm |
| AC input voltage | 100 - 240 V |
| AC input frequency | 50 - 60 Hz |
| Energy efficiency class | G |
| Energy efficiency scale | A to G |
| Power consumption (max) | 393.7 W |
| Power consumption (standby) | 0.5 W |
| Power consumption (typical) | 82 W |
| Storage temperature (T-T) | -20 - 60 °C |
| Operating temperature (T-T) | 0 - 40 °C |
| Operating relative humidity (H-H) | 10 - 90 % |
| Package depth | 208 mm |
| Package width | 1628 mm |
| Package height | 1005 mm |
| Package weight | 46100 g |
| Quantity per pack | 1 pc(s) |
| Cables included | HDMI, Power, USB, USB Type-C, VGA |
| Security updates end date | 05/07/2025 |
Weight and Dimensions| Depth | 87.5 mm |
|---|---|
| Width | 1488.3 mm |
| Height | 896.6 mm |
| Weight | 36100 g |
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