What to do if touch function is invalid on BenQ RM6503?
If the touch function is not working on your BenQ Interactive whiteboard, verify that the touch driver is installed and running. Also, ensure that the size of the touched object is comparable to the size of a finger.
How to correct touch positioning on BenQ RM6503?
If the touch positioning is inaccurate on your BenQ Interactive whiteboard, ensure that the driver is properly installed and perform a correction. Also, verify that the touch pen is facing the screen correctly.
What to do if the remote control does not work on BenQ RM6503 Interactive whiteboard?
If the remote control for your BenQ Interactive whiteboard isn't working, first, ensure that the remote control function is unlocked. Check the battery orientation and replace dead batteries if necessary. Make sure you are within the proper distance and angle from the display, and that the remote is pointed at the sensor window without any obstructions. Also, check for strong fluorescent lighting or direct sunlight on the sensor, and turn off any nearby devices transmitting infrared signals that may be causing interference.
How to fix BenQ RM6503 when there is no sound?
If there is no sound from your BenQ Interactive whiteboard, check if the mute function is enabled on either the display or the input source device. If it is, turn it off or increase the volume. Also, ensure that all cable connections are firmly connected.
What to do if BenQ Interactive whiteboard machine automatically shutdown?
If your BenQ Interactive whiteboard automatically shuts down, check if the sleep function is enabled. Also, verify if there was a sudden power outage or if the automatic shutdown is due to no signal being received.
What to do if BenQ Interactive whiteboard has no picture and no sound?
If your BenQ Interactive whiteboard has no picture and no sound, ensure that the device is powered on. Check that the signal wire is properly connected and that the INPUT is correctly selected. If using the internal computer mode, verify that the internal computer is running.
How to fix remote control failure on BenQ RM6503?
To address remote control failure on your BenQ Interactive whiteboard, check for any obstructions between the remote and the remote control receiving window. Verify that the battery is correctly inserted and replace the battery if needed.
Why is the computer input image strange on my BenQ Interactive whiteboard?
If the computer input image looks strange on your BenQ Interactive whiteboard, it may be due to an unsupported output resolution. Refer to Supported input signal resolution on page 71 to select a supported resolution and try again. For VGA input, use the Auto function to automatically optimize the display. If the result is not satisfactory, manually adjust the image using the Phase, H Position, and V Position functions.
How to fix signal out of range on BenQ RM6503 Interactive whiteboard?
To resolve a 'Signal out of range' error on your BenQ Interactive whiteboard: * Check if the display settings are correct. * Verify that the resolution is set to the optimal value. * Adjust the line and field synchronization in the menu.
How to fix BenQ RM6503 Interactive whiteboard when background has vertical lines or streaks?
To fix vertical lines or streaks in the background of your BenQ Interactive whiteboard's display, select automatic correction in the menu. If the issue persists, manually adjust the clock and phase position in the menu.
General| Color gamut | 72 % |
|---|---|
| Screen shape | Flat |
| Response time | 8 ms |
| RGB color space | NTSC |
| Display diagonal | 65 \ |
| Surface hardness | 9H |
| Anti-glare screen | Yes |
| Display brightness | 400 cd/m² |
| Display technology | - |
| Maximum refresh rate | - Hz |
| Touchscreen technology | Infrared |
| Contrast ratio (dynamic) | 30000:1 |
| Contrast ratio (typical) | 1200:1 |
| Product color | Black, Grey |
| Product design | Interactive flat panel |
| Placement supported | Horizontal |
| Panel mounting interface | 600 x 400 mm |
| International Protection (IP) code | IP5X |
| Depth (without stand) | 120 mm |
| Height (without stand) | 951 mm |
| Weight (without stand) | 41500 g |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| Ethernet LAN (RJ-45) ports | 1 |
| Display viewable area (HxV) | 1428.5 x 803.5 mm |
| Cables included | HDMI, USB Type-C, VGA |
| AC input voltage | 100 - 240 V |
| AC input frequency | 50 - 60 Hz |
| Power consumption (max) | 335 W |
| Power consumption (standby) | 0.5 W |
| Power consumption (typical) | 118 W |
| DVI port | No |
| DisplayPort version | 1.2 |
| HDMI ports quantity | 4 |
| Package depth | 220 mm |
| Package width | 1660 mm |
| Package height | 1160 mm |
| Package weight | 57500 g |
| Internal memory | 8 MB |
| Processor architecture | ARM Cortex-A73 |
| RMS rated power | 32 W |
| Number of speakers | 2 |
| Purpose | Education |
| Operating system version | 9 |
| Operating system installed | Android |
| Harmonized System (HS) code | 85285210 |
Weight and Dimensions| Depth | 122.2 mm |
|---|---|
| Width (without stand) | 1506 mm |
Provides essential safety guidelines for product operation and handling.
Instructions for wall mounting the display and attaching external PCs.
Steps for powering the display, initial setup, and OSD menu navigation.
Guide to touch screen gestures, operations, and important cleaning instructions.
Solutions for common issues like no picture, no sound, or distorted images.
Troubleshooting steps for control panel, remote, and system operation errors.
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