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BenQ RM6503 - User Manual

BenQ RM6503
75 pages
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RM6503/RM7503/RM8603
Interactive Flat Panel
User Manual

Table of Contents

Questions and Answers

  • A
    adam65Sep 2, 2025
    Why is the computer input image strange on my BenQ Interactive whiteboard?
    • S
      Seth ColeSep 2, 2025
      If the computer input image looks strange on your BenQ Interactive whiteboard, it may be due to an unsupported output resolution. Refer to Supported input signal resolution on page 71 to select a supported resolution and try again. For VGA input, use the Auto function to automatically optimize the display. If the result is not satisfactory, manually adjust the image using the Phase, H Position, and V Position functions.
  • E
    Erin SmithAug 31, 2025
    How to fix remote control failure on BenQ RM6503?
    • B
      Bruce VangAug 31, 2025
      To address remote control failure on your BenQ Interactive whiteboard, check for any obstructions between the remote and the remote control receiving window. Verify that the battery is correctly inserted and replace the battery if needed.
  • C
    connorduffyAug 29, 2025
    What to do if BenQ Interactive whiteboard has no picture and no sound?
    • S
      Stephanie GibsonAug 29, 2025
      If your BenQ Interactive whiteboard has no picture and no sound, ensure that the device is powered on. Check that the signal wire is properly connected and that the INPUT is correctly selected. If using the internal computer mode, verify that the internal computer is running.
  • W
    Wendy OrrAug 27, 2025
    What to do if BenQ Interactive whiteboard machine automatically shutdown?
    • E
      Edward CarterAug 28, 2025
      If your BenQ Interactive whiteboard automatically shuts down, check if the sleep function is enabled. Also, verify if there was a sudden power outage or if the automatic shutdown is due to no signal being received.
  • P
    pmyersAug 26, 2025
    How to fix BenQ RM6503 when there is no sound?
    • J
      justinpaceAug 26, 2025
      If there is no sound from your BenQ Interactive whiteboard, check if the mute function is enabled on either the display or the input source device. If it is, turn it off or increase the volume. Also, ensure that all cable connections are firmly connected.
  • B
    Benjamin WoodsAug 25, 2025
    What to do if the remote control does not work on BenQ RM6503 Interactive whiteboard?
    • F
      forbesjustinAug 25, 2025
      If the remote control for your BenQ Interactive whiteboard isn't working, first, ensure that the remote control function is unlocked. Check the battery orientation and replace dead batteries if necessary. Make sure you are within the proper distance and angle from the display, and that the remote is pointed at the sensor window without any obstructions. Also, check for strong fluorescent lighting or direct sunlight on the sensor, and turn off any nearby devices transmitting infrared signals that may be causing interference.
  • S
    smurphyAug 22, 2025
    How to correct touch positioning on BenQ RM6503?
    • C
      Christopher ShortAug 22, 2025
      If the touch positioning is inaccurate on your BenQ Interactive whiteboard, ensure that the driver is properly installed and perform a correction. Also, verify that the touch pen is facing the screen correctly.

Summary

Product Support

Safety Warnings and Precautions

Important Safety Instructions

Provides essential safety guidelines for product operation and handling.

Remote Control and Battery Safety

Display Setup and Installation

Display Mounting and External PC Installation

Instructions for wall mounting the display and attaching external PCs.

Connectivity Options

Basic Operations

Powering On;Off and Initial Setup

Steps for powering the display, initial setup, and OSD menu navigation.

Network and Internet Setup

Software Updates and Audio Adjustment

Touch Screen Usage and Care

Guide to touch screen gestures, operations, and important cleaning instructions.

Troubleshooting Guide

Picture, Sound, and Image Quality Issues

Solutions for common issues like no picture, no sound, or distorted images.

Control, Remote, and System Malfunction Solutions

Troubleshooting steps for control panel, remote, and system operation errors.

BenQ RM6503 Specifications

General IconGeneral
Color gamut72 %
Screen shapeFlat
Response time8 ms
RGB color spaceNTSC
Display diagonal65 \
Surface hardness9H
Anti-glare screenYes
Display brightness400 cd/m²
Display technology-
Maximum refresh rate- Hz
Touchscreen technologyInfrared
Contrast ratio (dynamic)30000:1
Contrast ratio (typical)1200:1
Product colorBlack, Grey
Product designInteractive flat panel
Placement supportedHorizontal
Panel mounting interface600 x 400 mm
International Protection (IP) codeIP5X
Depth (without stand)120 mm
Height (without stand)951 mm
Weight (without stand)41500 g
Ethernet LAN data rates10, 100, 1000 Mbit/s
Ethernet LAN (RJ-45) ports1
Display viewable area (HxV)1428.5 x 803.5 mm
Cables includedHDMI, USB Type-C, VGA
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (max)335 W
Power consumption (standby)0.5 W
Power consumption (typical)118 W
DVI portNo
DisplayPort version1.2
HDMI ports quantity4
Package depth220 mm
Package width1660 mm
Package height1160 mm
Package weight57500 g
Internal memory8 MB
Processor architectureARM Cortex-A73
RMS rated power32 W
Number of speakers2
PurposeEducation
Operating system version9
Operating system installedAndroid
Harmonized System (HS) code85285210
Weight and Dimensions IconWeight and Dimensions
Depth122.2 mm
Width (without stand)1506 mm

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