BenQ RM6503 - User Manual

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RM6503/RM7503/RM8603

Interactive Flat Panel

User Manual

Table of Contents

Questions and Answers

A
adam65Sep 2, 2025
Why is the computer input image strange on my BenQ Interactive whiteboard?
- S
  Seth ColeSep 2, 2025
  If the computer input image looks strange on your BenQ Interactive whiteboard, it may be due to an unsupported output resolution. Refer to Supported input signal resolution on page 71 to select a supported resolution and try again. For VGA input, use the Auto function to automatically optimize the display. If the result is not satisfactory, manually adjust the image using the Phase, H Position, and V Position functions.
E
Erin SmithAug 31, 2025
How to fix remote control failure on BenQ RM6503?
- B
  Bruce VangAug 31, 2025
  To address remote control failure on your BenQ Interactive whiteboard, check for any obstructions between the remote and the remote control receiving window. Verify that the battery is correctly inserted and replace the battery if needed.
C
connorduffyAug 29, 2025
What to do if BenQ Interactive whiteboard has no picture and no sound?
- S
  Stephanie GibsonAug 29, 2025
  If your BenQ Interactive whiteboard has no picture and no sound, ensure that the device is powered on. Check that the signal wire is properly connected and that the INPUT is correctly selected. If using the internal computer mode, verify that the internal computer is running.
W
Wendy OrrAug 27, 2025
What to do if BenQ Interactive whiteboard machine automatically shutdown?
- E
  Edward CarterAug 28, 2025
  If your BenQ Interactive whiteboard automatically shuts down, check if the sleep function is enabled. Also, verify if there was a sudden power outage or if the automatic shutdown is due to no signal being received.
P
pmyersAug 26, 2025
How to fix BenQ RM6503 when there is no sound?
- J
  justinpaceAug 26, 2025
  If there is no sound from your BenQ Interactive whiteboard, check if the mute function is enabled on either the display or the input source device. If it is, turn it off or increase the volume. Also, ensure that all cable connections are firmly connected.
B
Benjamin WoodsAug 25, 2025
What to do if the remote control does not work on BenQ RM6503 Interactive whiteboard?
- F
  forbesjustinAug 25, 2025
  If the remote control for your BenQ Interactive whiteboard isn't working, first, ensure that the remote control function is unlocked. Check the battery orientation and replace dead batteries if necessary. Make sure you are within the proper distance and angle from the display, and that the remote is pointed at the sensor window without any obstructions. Also, check for strong fluorescent lighting or direct sunlight on the sensor, and turn off any nearby devices transmitting infrared signals that may be causing interference.
S
smurphyAug 22, 2025
How to correct touch positioning on BenQ RM6503?
- C
  Christopher ShortAug 22, 2025
  If the touch positioning is inaccurate on your BenQ Interactive whiteboard, ensure that the driver is properly installed and perform a correction. Also, verify that the touch pen is facing the screen correctly.

Summary

Product Support

Safety Warnings and Precautions

Important Safety Instructions

Provides essential safety guidelines for product operation and handling.

Remote Control and Battery Safety

Display Setup and Installation

Display Mounting and External PC Installation

Instructions for wall mounting the display and attaching external PCs.

Connectivity Options

Basic Operations

Powering On;Off and Initial Setup

Steps for powering the display, initial setup, and OSD menu navigation.

Network and Internet Setup

Software Updates and Audio Adjustment

Touch Screen Usage and Care

Guide to touch screen gestures, operations, and important cleaning instructions.

Troubleshooting Guide

Picture, Sound, and Image Quality Issues

Solutions for common issues like no picture, no sound, or distorted images.

Control, Remote, and System Malfunction Solutions

Troubleshooting steps for control panel, remote, and system operation errors.

Summary

Product Support

Safety Warnings and Precautions

Important Safety Instructions

Provides essential safety guidelines for product operation and handling.

Remote Control and Battery Safety

Display Setup and Installation

Display Mounting and External PC Installation

Instructions for wall mounting the display and attaching external PCs.

Connectivity Options

Basic Operations

Powering On;Off and Initial Setup

Steps for powering the display, initial setup, and OSD menu navigation.

Network and Internet Setup

Software Updates and Audio Adjustment

Touch Screen Usage and Care

Guide to touch screen gestures, operations, and important cleaning instructions.

Troubleshooting Guide

Picture, Sound, and Image Quality Issues

Solutions for common issues like no picture, no sound, or distorted images.

Control, Remote, and System Malfunction Solutions

Troubleshooting steps for control panel, remote, and system operation errors.

BenQ RM6503 Specifications

General

Color gamut	72 %
Screen shape	Flat
Response time	8 ms
RGB color space	NTSC
Display diagonal	65 \
Surface hardness	9H
Anti-glare screen	Yes
Display brightness	400 cd/m²
Display technology	-
Maximum refresh rate	- Hz
Touchscreen technology	Infrared
Contrast ratio (dynamic)	30000:1
Contrast ratio (typical)	1200:1
Product color	Black, Grey
Product design	Interactive flat panel
Placement supported	Horizontal
Panel mounting interface	600 x 400 mm
International Protection (IP) code	IP5X
Depth (without stand)	120 mm
Height (without stand)	951 mm
Weight (without stand)	41500 g
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN (RJ-45) ports	1
Display viewable area (HxV)	1428.5 x 803.5 mm
Cables included	HDMI, USB Type-C, VGA
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	335 W
Power consumption (standby)	0.5 W
Power consumption (typical)	118 W
DVI port	No
DisplayPort version	1.2
HDMI ports quantity	4
Package depth	220 mm
Package width	1660 mm
Package height	1160 mm
Package weight	57500 g
Internal memory	8 MB
Processor architecture	ARM Cortex-A73
RMS rated power	32 W
Number of speakers	2
Purpose	Education
Operating system version	9
Operating system installed	Android
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth	122.2 mm
Width (without stand)	1506 mm

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