Why BenQ X500i Projector does not turn on?
Your BenQ Projector might not be turning on due to a lack of power. Ensure the power cord is securely plugged into both the projector's AC power jack and the power outlet, and that the outlet switch is on. Also, the projector may be in the cooling process. Wait until it has completed before attempting to turn the projector on again.
What to do if BenQ X500i remote control does not work?
If your BenQ Projector remote control isn't working, first, replace the batteries with new ones. Then, make sure there is no obstacle between the remote control and the projector. Finally, ensure you are within 8 meters (26 feet) of the projector.
What to do if there is no picture on BenQ X500i Projector?
If there is no picture on your BenQ Projector, ensure that the video source is turned on and correctly connected with the signal cable. Check that the projector is correctly connected to the input signal device and select the correct input signal using the (SOURCE) key.
How to fix blurred image on BenQ Projector?
To fix a blurred image on your BenQ Projector: * Adjust the focus of the lens using the focus ring. * Adjust the projection angle and direction, and the height of the projector if necessary, to properly align the projector and the screen.
General| Color gamut | 84 % |
|---|---|
| Number of colors | 1.07 billion colors |
| Native aspect ratio | 16:9 |
| Projection technology | DLP |
| Contrast ratio (typical) | 600000:1 |
| Screen size compatibility | - \ |
| Projector native resolution | 2160p (3840x2160) |
| Keystone correction, horizontal | ±30 ° |
| Light source type | LED |
| Service life of light source | 20000 h |
| Service life of light source (economic mode) | 30000 h |
| Focus | - |
| Offset | 102.5 % |
| Throw ratio | 0.69-0.83 |
| Zoom capability | Yes |
| Focal length range | 10.2~12.24 mm |
| Aperture range (F-F) | 2.53 - 2.73 |
| RMS rated power | 2 W |
| Number of built-in speakers | 10 |
| Operating system version | 11 |
| Operating system installed | Android |
| Power source | AC |
| AC input voltage | 100-240 V |
| AC input frequency | 50/60 Hz |
| Power consumption (standby) | 0.5 W |
| Power consumption (typical) | 236 W |
| Product type | Short throw projector |
| Product color | Black, White |
| Market positioning | Home cinema |
| Operating temperature (T-T) | 0 - 40 °C |
| Wi-Fi standards | 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac) |
| Bluetooth version | 5.0 |
| Serial interface type | RS-232 |
| USB 2.0 ports quantity | 1 |
| VGA (D-Sub) ports quantity | 0 |
| Security updates end date | 31/12/2026 |
Weight and Dimensions| Depth | 118 mm |
|---|---|
| Width | 366 mm |
| Height | 244 mm |
| Weight | 3600 g |
Details BenQ's warranty against defects and conditions for service.
States copyright ownership, usage restrictions, and BenQ disclaimers.
Provides a link for details on BenQ projector patent coverage.
Key safety guidelines for operating and handling the projector.
Information on optical radiation safety and potential eye hazards.
Lists all standard accessories included with the projector.
Instructions on how to replace batteries in the remote control.
Step-by-step guide to connect and install the QS02 HDMI Media Streaming dongle.
Diagrams identifying external parts and ports of the projector.
Details and lists all available input and output connection terminals.
Details the buttons and functions of the projector and its remote control.
Specifies the optimal distance and angle for remote control operation.
Factors to consider when selecting a place to install the projector.
Describes different ways to position the projector (Front, Rear, Ceiling).
Provides a table with screen sizes and corresponding projection distances.
Important considerations and recommendations before physically mounting.
Diagram showing mounting screw specifications and dimensions.
How to use adjuster feet and focus ring for image clarity.
Steps to fix trapezoidal distortion in the projected image.
Instructions and diagram for connecting audio and video sources.
Step-by-step guide to powering on and initial setup wizard.
Details three methods for setting up the QS02 HDMI Media Streaming dongle.
Shows the main interface after the Android TV dongle is set up.
Explains the structure and navigation of both Basic and Advanced OSD menus.
How to attach a security cable to prevent theft.
Setting, changing, disabling passwords, and recall procedures.
How to select different connected input sources for the projector.
Lists audio and video file types compatible with the media reader.
Steps to access and play files from a connected USB drive.
Procedure for safely turning off the projector and its cooling process.
Explains the structure and navigation of both Basic and Advanced OSD menus.
Configuration for Picture Mode, Gamma, Color, Brightness, Contrast, Sharpness.
Configuration for Sound Mode, EQ, Audio Output formats, and Volume.
Configuration for Aspect Ratio, Input Sources, HDMI, and 4K Upscaling.
Configuration for projector position, keystone, LumiExpert, and altitude mode.
Configuration for language, security, power settings, and factory defaults.
Accessing device information and resetting system settings.
Instructions for cleaning the projector lens and case.
Guidelines for storing and transporting the projector.
Explains how light source usage time is calculated and displayed.
Methods to prolong the projector's light source lifespan.
Describes status and descriptions for power, light, and thermal indicator lights.
Common causes and remedies for no power or no picture.
Solutions for blurred images and non-functional remote controls.
Guidance for incorrect password entries and recall procedures.
Detailed technical specs of optical, electrical, mechanical components.
Lists and describes all available input and output connection ports.
Specifies operating conditions like temperature, humidity, and altitude.
Tables detailing resolution, refresh rates, and 3D formats for various inputs.
Diagram and table showing RS232 pin configuration.
Lists RS232 commands for controlling various projector functions.
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