EXTERNAL WATER FILTER
The external water lter must be checked regularly to ensure proper ltration and water pressure. Change cartridges every 6
months or if water pressure drops low when the ice machine is lling with water.
Problem Symptoms Solutions
Ice machine not starting up No power supply Check if unit is plugged in
Machine stops running after 3
minutes
High pressure protection Lower the ambient temperature
Ice isn’t falling into bin Ice machine is dirty
Ambient temperature is low
Clean the machine
Raise ambient temperature
Ice is too thin Water level is low
Inlet valve isn’t working
Low water pressure
Blockage in the water line
Check the water level
Make sure inlet valve is working
Check water pressure
Clear pipeline if needed
Slow ice production Condenser is dirty
Ambient temperature is too high
Not enough airow clearance
around the unit
Clean the air lter and condenser
Lower the ambient temperature
Check to make sure there is adequate
space for airow around the unit
TROUBLESHOOTING
ERROR CODES
Wat
er Curtai
n or Ice
Full
Switch
Fault
Sle
eping mod
e and
r
estart
after the
slidi
ng board reset
Cond. Temp. Sensor
Ope
n Circuit Fault
Cond.
Tem
p. Sens
or
Short Circuit Fault
November 2020