BERG BIM-350F - Troubleshooting and Error Codes; Troubleshooting Guide; Error Code Reference

EXTERNAL WATER FILTER
The external water lter must be checked regularly to ensure proper ltration and water pressure. Change cartridges every 6
months or if water pressure drops low when the ice machine is lling with water.
Problem Symptoms Solutions
Ice machine not starting up No power supply Check if unit is plugged in
Machine stops running after 3
minutes
High pressure protection Lower the ambient temperature
Ice isn’t falling into bin Ice machine is dirty
Ambient temperature is low
Clean the machine
Raise ambient temperature
Ice is too thin Water level is low
Inlet valve isn’t working
Low water pressure
Blockage in the water line
Check the water level
Make sure inlet valve is working
Check water pressure
Clear pipeline if needed
Slow ice production Condenser is dirty
Ambient temperature is too high
Not enough airow clearance
around the unit
Clean the air lter and condenser
Lower the ambient temperature
Check to make sure there is adequate
space for airow around the unit
TROUBLESHOOTING
ERROR CODES
Ice Skating Board or
Ice Full Switch Fault
Sle
eping
mo
de
and r
eco
ver aft
er
the baffl
e is reset
E0
3
Ic
e Unloa
d Ov
ertime
Sl
eeping
mod
e
E04
High Temp. Fault
Sleeping mode
E05
Water
Sho
rtage F
ault
Sleeping mode
an
d retry
eve
ry 30
mi
ns
E06
Over-Pressure Fault
Sleeping mode
E0
7
Co
ndens
er Se
nsor
Open
Ci
rcuit Fau
lt
Ke
ep
worki
ng
E08
Cond
enser S
ensor
Shor
t Circuit
Fault
Keep
working
E09
Water
Temper
ature
Sens
or O
pen Circuit
Fault
Keep w
ork
ing
E10
Water Te
mper
ature
Sen
sor Short
Circ
uit
Fault
Keep wor
king
E13
Water Le
vel Contr
ol
Fau
lt
Slee
ping mo
de
Code
E01
Comments Work Mode
November 2020