Berkey Big Berkey - System Troubleshooting

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New Millennium Concepts, Ltd. Limited Warranty

New Millennium Concepts, Ltd. warrants their product against defects in materials or workmanship during ordinary consumer use.

This Limited Warranty does not cover product issues caused by any other reason, for the time periods and conditions set forth below

when purchased directly from an Authorized Berkey

Dealer. New Millennium Concepts, Ltd. shall not be held liable for incidental or

consequential damage to personal property from, but not limited to, a defective unit, improper use, abuse, accident, or neglect, etc. It

is the customer’s responsibility to prevent misuse of the system and to replace parts, when, due to the natural course of wear and tear,

they must be replaced. To obtain warranty service, you must provide a dated receipt for the product and may be responsible to pay for

any shipping charges incurred to return the product to New Millennium Concepts, Ltd. when required. This warranty will not apply to

units which have been used for purposes not intended, which have been altered so as, in the manufacturer’s judgment, to adversely af-

fect its performance. This warranty is for the original retail purchaser only, and cannot be transferred. For a period not to exceed the

specied warranty coverage from the date of receipt of the product by the original purchaser on the original invoice, New Millennium

Concepts, Ltd. will, solely at its discretion, replace said product or component that New Millennium Concepts, Ltd. deems is not func-

tioning properly during the stated warranty period. The laws of the state of Texas, USA will govern any disputes regarding this warran-

ty or claim made. This warranty, which is given expressly in lieu of all warranties, expressed or implied, or merchantability and tness

for a particular purpose, constitutes the only warranty made by New Millennium Concepts, Ltd. This warranty applies only to products

manufactured or exclusively distributed by New Millennium Concepts, Ltd. and its Authorized Berkey

Dealers, and does not apply to

extended warranties oered by some Authorized Berkey

Dealers. Berkey

System Housing: Berkey

System upper and lower

chambers including lids, excluding orders for factory-blemished systems, are covered under a one-year warranty. The warranty period

begins from the date of receipt of the product by the original purchaser on the original invoice. Black Berkey

Elements: Black Ber-

key

Elements are covered under a two year limited prorated warranty, calculated in six-month intervals. Warranty period begins from

the date of receipt of the product by the original purchaser on the original invoice. Included spigot and accessories that are sold

separately are covered under a six-month warranty. The warranty period begins from the date of receipt of the product by the original

purchaser on the original invoice.

After prolonged use, ow rate may decrease signicantly. To improve ow rate:

1. Slow ow rate could be caused by vapor lock. Insert vapor lock clip, if supplied. See page 2, assembly step #4.

2. Carefully remove the elements from the upper chamber and gently scrub them with a sti brush or Scotch-Brite

pad under

cold running water (never apply soap or other cleaning agents to your Black Berkey

Elements). Re-prime elements, and reinstall

them inside the upper chamber.

3. Place upper chamber back onto lower chamber, then perform the Assembly Verication process (Red Food Coloring Test). Your

system is ready to use.

4. Repeat this cleaning operation for your Black Berkey

lters every 2 to 3 months or as needed to prevent the build-up of minerals

and other contaminants which could clog the microporous surface.

System Troubleshooting

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