Beurer BM 64 - Troubleshooting

40
Designation Item number and/
or order number
Universal cu 164.503
Mains adapter (EU) 072.78
Mains adapter (UK) 072.79
9. TROUBLESHOOTING
Error
message
Possible
cause
Solution
Unable to re-
cord a pulse.
Please wait one minute and
repeat the measurement.
Ensure that you do not
speak or move during the
measurement.
The measured
blood pressure
is outside the
measurement
range.
There is a
pneumatic
system error.
Repeat the measurement.
Ensure that the cu line is
correctly connected and
that you do not move or
speak.
Error
message
Possible
cause
Solution
An error oc-
curred during
the measure-
ment.
Please wait one minute and
repeat the measurement.
Ensure that you do not
speak or move during the
measurement.
The inflation
pressure is
higher than
300mmHg.
Please take another meas-
urement to check whether
the cu can be correctly
inflated. Make sure that
neither your arm nor other
heavy objects are pressing
on the line, and that the line
is not bent.
There is a
system error.
If this error message
appears, please contact
Customer Services.
There are
problems with
the connection
between the
smartphone/
tablet and the
app.
Switch o the main unit,
close the app and first
deactivate Bluetooth
®
on
your smartphone/tablet
before reactivating the
function. Try to establish
the connection again.