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9. Troubleshooting
Problem Cause Solution
The machine pre-heating
is very slow.
There is a lot of limes-
cale in the machine.
Carry out a scale remov-
al cycle.
The coffee is watery,
without cream.
The capsule has already
been used.
Repeat dispensing with a
new capsule.
The button (1) blinks in
red and green.
The tank (6) is not in-
serted properly or is not
inserted into its seat.
Position the tank (6) into
its seat properly.
The button (1) blinks in
red quickly.
Machine malfunctioning. Press the button (1) for
more than 3 seconds to
switch the machine off.
Wait 20 seconds and
switch the machine on
again. If the problem
still occurs, contact
an authorised service
centre.
10. Tips for a good coffee
• Before making coffee for the rst time, dispense some water only
in order to ensure the perfect dispensing; water does not disperse
heat inside the appliance and uids encounter less resistance.
• For a coffee at the optimal temperature, in case a cup-warmer is
not available, warm the cup up by dispensing only water.
• In order to obtain a thicker and more persistent cream, use cups
with an inner ovoid-shape base.