the PoE device does not power on, reboots repeatedly, or is not responding as expected, there may be a PoE
negotiation problem. Consider the following when troubleshooting:
Network cabling
Standard Ethernet data limitations apply to the network cabling: maximum cable length is 100m from switch to the PoE
endpoint device even if a PoE injector is between the switch and endpoint. A PoE injector does not work as a repeater
unless a manufacturer explicitly specifies this feature. Cable performance is impacted by cable type, the number of
interconnects, integrity of field termination and even ambient temperature. Varying cable resistance connecting a
802.3at Class 4 device may require up to 34.20W from the switch instead of the 30W defined by the standard.
Best practice is to verify capabilities of the switch and observe actual PoE loads and performance when a system is
commissioned. Document this information for future reference.
PoE class support on the ports
Verify the PoE switch/injector ports support the PoE class of the connected endpoint device and can provide "Max
Power From Switch" defined by the IEEE standard for this class.
PoE budget limitation
For PoE switches and multi-port PoE injectors, confirm the total PoE budget is enough to supply "Max Power From
Switch" to all connected endpoint devices simultaneously. If the PoE budget is exceeded when all endpoint devices
draw maximum power at the same time, some design changes will be required. Consider a PoE switch with a larger PoE
budget or move the PoE endpoints to other PoE switches on the network.
PoE Port Priority and management tools
PoE Budget is a shared resource in a network switch and users can prioritize PoE on each port as Critical, High or Low.
If the switch is presented with PoE loads totaling more than the available budget, it will provide power according to the
assigned prioritization. The PoE switch often has management tools available via CLI or web interface for PoE
management and diagnostics.
PoE negotiation
When the 802.3at Class 4 endpoint and switch/injector are initially connected, they use the following methods to classify
power needs:
• Hardware-based 2-event classification
• Software-based LLDP classification
If a switch supports 802.3at but does not support hardware-based 2-event classification, LLDP will need to be enabled.
Copyright 2013-2020 Biamp Systems http://support.biamp.com/
6