Troubleshooting
Problem Solution
1.
secured in the power socket.
2.
doesn’t start or the program
can’t be selected.
Please make sure that the right jug is used for the
3. Alarm sounds during
operation
3.1 Please clean the inside of the jug and remove
any burnt remains stuck on the base of the jug
with water and white vinegar.
3.2 Please make sure there is enough liquid in the
blender according to the specific program (see
4. Ingredients are not all
crushed
4.1 Please add more water to the jug and use the
or start program again (only for cold food
programs).
4.2 Check your local voltage is high enough for the
blender to use its full potential.
5. Food stains on the heating
plate of the glass jug
Clean the inside and base of the jar properly
before using. Use a mixture of vinegar and water to
remove hard stains. Please refer to recommended
food to water ratios in chart 2 and select the correct
program for the recipe before using the blender.
6. Buttons are not responding
Please pull the plug of the blender and restart the
machine after 3 minutes.
7.
Please place the lid on the jar securely and tight. If
the problem persists, refer to solution 6.
8.
Please clean the inside of the jug and remove any
burnt remains stuck on the base of the jug with
water and white vinegar.
Please refer to recommended food to water ratios
in chart 2 and select the correct program for the
recipe before using the blender.
14
EN
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