Chapter 5
Service Information
Warranty Service: Please go to the support and service section on our website at bkprecision.com to obtain a RMA
#. Return the product in the original packaging with proof of purchase to the address below. Clearly state on the
RMA the performance problem and return any leads, probes, connectors and accessories that you are using with
the device. Non-Warranty Service: Please go to the support and service section on our website at bkprecision.com
to obtain a RMA #. Return the product in the original packaging to the address below. Clearly state on the RMA
the performance problem and return any leads, probes, connectors and accessories that you are using with the
device. Customers not on an open account must include payment in the form of a money order or credit card. For
the most current repair charges please refer to the service and support section on our website. Return all
merchandise to B&K Precision Corp. with prepaid shipping. The flat-rate repair charge for Non-Warranty Service
does not include return shipping. Return shipping to locations in North America is included for Warranty Service.
For overnight shipments and non-North American shipping fees please contact B&K Precision Corp.
B&K Precision Corp.
22820 Savi Ranch Parkway
Yorba Linda, CA 92887
bkprecision.com
714-921-9095
Include with the returned instrument your complete return shipping address, contact name, phone number and
description of problem.
Version – 2017-10-26
7
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