•
To move to the bottom of a message list, press the key.
I cannot send or receive messages
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network. If you are not
in a wireless coverage area, your device should send the messages when you return to
a wireless coverage area.
• If you created an email address or added an existing email address to your device using
the email setup screen in the setup wizard, verify that you have received an activation
message on your device from the BlackBerry® Internet Service. If you have not received
an activation message (the message might take a short period of time to arrive), in the
setup wizard, open the email setup screen to send a service book to your device.
• If you have not received a registration message from the wireless network, register your
device. On the Home screen, click the Options icon. Click Advanced Options. Click
Host Routing Table. Press the key. Click Register Now.
• If you switched devices, verify that you completed the process for switching devices
automatically or manually so that your messages are sent to your new device.
• If the menu item for sending a message does not appear, verify that you have added an
email address or a PIN for your contact.
• Resend the message. Open the message. Press the
key. Click Resend.
• If you use email message filters, verify that the options for email message filters are set
correctly.
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