Blackberry Curve 9300 User Manual

Diagnostic reports
About diagnostic reports
Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless
network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic
report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem.
Run a diagnostic report
If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider or administrator might
ask you to run and submit a diagnostic report. Your wireless service provider or administrator can use the report to help you troubleshoot the
issue.
1. On the Home screen or in a folder, click the Options icon.
2. Click Mobile Network.
3. Press the Menu key.
4. Click Diagnostics Test.
5. Press the Menu key.
6. Click Run.
View a diagnostic report
1. On the Home screen or in a folder, click the Options icon.
2. Click Mobile Network.
3. Press the Menu key.
4. Click Diagnostics Test.
5. Highlight a report.
6. Press the Menu key.
7. Click View Report.
Submit a diagnostic report
1. On the Home screen or in a folder, click the Options icon.
2. Click Mobile Network.
3. Press the Menu key.
4. Click Diagnostics Test.
5. Highlight a report.
6. Press the Menu key.
7. Click Email Report or PIN Report.
User Guide
Service books and diagnostic reports
296

Blackberry Curve 9300 Specifications

General

Panel type	TFT
Display diagonal	2.4 \
Display resolution	320 x 240 pixels
Display number of colors	65536 colors
Ringer type	MP3
Volume control	Digital
Built-in processor	-
Processor frequency	0.256 GHz
RAM capacity	0.25 GB
Internal memory	256 MB
Rear camera type	Single camera
Rear camera resolution (numeric)	2 MP
2G standards	EDGE, GPRS, GSM
Data network	3G
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	2.1+EDR
Bluetooth profiles	A2DP, AVRCP, DUN, HFP, HSP, MAP, PBAP, SPP
SIM card capability	Single SIM
Security algorithms	WPA, WPA2
2G bands (primary SIM)	850, 900, 1800, 1900 MHz
Audio formats supported	AAC, AMR, eAAC+, FLAC, MP3, OGG, WMA
Image formats supported	BMP, GIF, JPG, PNG, TIF
Video formats supported	H.263, H.264, MPEG4, WMV9
HDMI ports quantity	0
Headphone connectivity	3.5 mm
Form factor	Bar
Product color	Black
Multimedia Messaging Service (MMS)	Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network
Talk time (2G)	4.5 h
Battery capacity	1150 mAh
Standby time (2G)	456 h
Continuous audio playback time	29 h

Weight and Dimensions

Depth	13.9 mm
Width	60 mm
Height	109 mm
Weight	104 g