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Blackberry Curve 9300 User Manual

Blackberry Curve 9300
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Troubleshooting: Messages
I cannot send messages
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should
send messages when you return to a wireless coverage area.
• If the menu item for sending a message does not appear, verify that you have added an email address, a PIN, or a phone number for
your contact.
• If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard,
verify that you have received an activation message on your device from the BlackBerry® Internet Service. If you have not received an
activation message (the message might take a short period of time to arrive), in the setup wizard, open the email setup screen to send
a service book to your device.
• If you have not received a registration message from the wireless network, register your device. On the Home screen or in a folder,
click the Options icon. Click Advanced Options. Click Host Routing Table. Press the Menu key. Click Register Now.
• Generate an encryption key.
• Verify that data service is turned on.
• Resend the message.
Related topics
Change a contact, 149
Turn off the connection to the wireless network, 236
About wireless coverage indicators, 238
Generate an encryption key, 262
Turn on or turn off data service or set roaming options, 236
Resend a message, 50
I am not receiving messages
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive
messages when you return to a wireless coverage area.
• If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard,
verify that you have received an activation message on your device from the BlackBerry® Internet Service. If you have not received an
activation message (the message might take a short period of time to arrive), in the setup wizard, open the email setup screen to send
a service book to your device.
User Guide
Messages
89

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Blackberry Curve 9300 Specifications

General IconGeneral
Panel typeTFT
Display diagonal2.4 \
Display resolution320 x 240 pixels
Display number of colors65536 colors
Ringer typeMP3
Volume controlDigital
Built-in processor-
Processor frequency0.256 GHz
RAM capacity0.25 GB
Internal memory256 MB
Rear camera typeSingle camera
Rear camera resolution (numeric)2 MP
2G standardsEDGE, GPRS, GSM
Data network3G
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version2.1+EDR
Bluetooth profilesA2DP, AVRCP, DUN, HFP, HSP, MAP, PBAP, SPP
SIM card capabilitySingle SIM
Security algorithmsWPA, WPA2
2G bands (primary SIM)850, 900, 1800, 1900 MHz
Audio formats supportedAAC, AMR, eAAC+, FLAC, MP3, OGG, WMA
Image formats supportedBMP, GIF, JPG, PNG, TIF
Video formats supportedH.263, H.264, MPEG4, WMV9
HDMI ports quantity0
Headphone connectivity3.5 mm
Form factorBar
Product colorBlack
Multimedia Messaging Service (MMS)Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network
Talk time (2G)4.5 h
Battery capacity1150 mAh
Standby time (2G)456 h
Continuous audio playback time29 h
Weight and Dimensions IconWeight and Dimensions
Depth13.9 mm
Width60 mm
Height109 mm
Weight104 g

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