35Help
Help
Getting Help
There are four Steps to Getting Help.
1 Check out the Blackmagic Design support center at www.blackmagicdesign.com/
support for the latest support information.
2 Call your Blackmagic Design reseller.
Your local reseller will have the latest technical updates from Blackmagic Design and
should be able to give you immediate assistance. We also recommend you check out
the support options your reseller offers as they can arrange various support plans
based on your workflow requirements.
3 The next option is to email us with your questions using the “send us an email’ button
at www.blackmagicdesign.com/support
4 Phone a Blackmagic Design support office. You can find your nearest office by clicking
on the “find your local support team” button at the bottom of the support page.
Please provide us with as much information as possible regarding your technical problem and
system specifications so that we may try to respond to your problem as quickly as possible.
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