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Look at the LCD:
• A reading of “OVERTEMP” indicates that the motor is overheating. The blender
has been disabled until the unit cools to operating temperatures. Turn off and
unplug the unit. Allow it to cool for at least 20 minutes.
• A reading of “OVERLOAD” indicates an overload on the motor. Turn off and
unplug the unit. Check the blender jar for blockage and clear if necessary. Plug in
the unit and turn the blender on again to clear the overload condition. If overload
condition re-occurs, contact your Blendtec service agent.
• BLADE STOPS: If the overload condition stops the blender, remove the blender jar
and carefully check for blockage of the blade. If no blockage is found, replace
jar and use the Pulse button on the touch pad to quickly pulse the blade through
the mixture. Once the blade spins freely a programmed button may be used.
7.2 NOISE LEVEL CHANGES
If the blender noise level has increased significantly from original levels, determine
whether the sound is coming from the blender motor or jar.
• Blender Motor: Check to see if the excess noise is coming from the blender base.
Remove the jar and press cycle number two or three. Listen to the motor sound
without a jar attached. If it is excessively noisy contact your Blendtec service
center.
• Jar: Check to see if the excess noise is coming from the jar. Place the jar back on
the motor. Run the motor for a few seconds using the Pulse button. If you have
more than one jar, test a different jar to determine whether the sound changes
as different jars are used. If a jar is excessively noisy, or if the blade assembly
seems loose or sounds “gravelly” when turned by hand, contact your Blendtec
service center.
7.3 BLENDED TEXTURE UNSATISFACTORY
If the blended texture of product is lumpy or uneven, do the following:
• Ensure the mixture is not cavitating during the cycle. Cavitation is a condition
in which the blender blade spins freely in an air pocket within the drink mix
because the mix is too cold or too solid. This problem can be corrected by in-
creasing the mix temperature by reducing ice, increasing liquid and/or ensuring
that the frozen ingredients used in the recipe are never colder than 10 degrees
Fahrenheit (-12 degrees Celsius).
• Increase cycle time. If the drink is mixing well but has not had enough time for
complete blending, try a longer cycle or touch and hold the “Pulse” button for
required extra blending time.
• TRIED EVERYTHING? If none of the preceding suggestions work, contact your
Blendtec service agent for further assistance.