Blizzard Lighting the puck - Troubleshooting Guide; Fixture Performance Issues; Power and Connectivity Troubleshooting; Remote and Operational Problems

Page 16
Puck Couch Potato RGBA Manual Rev. C Copyright (c) 2013 Blizzard Lighting, LLC
Troubleshooting
Symptom Solution
Fixture Auto-
Shut Off
Checkthefaninthexture.Ifitisstoppedormoving
slower than normal, the unit may have shut itself off due to
highheat.Thisistoprotectthexturefromoverheating.
Clear the fan of obstructions, or return the unit for service.
Beam is Dim Check optical system and clean excess dust/grime. Also
ensurethatthe220V/110Vswitchisinthecorrectposition,
if applicable.
No Light Output Checktoensurextureisoperatingundercorrectmode,IE
sound active/auto/DMX/Etc., if applicable. Contact service
for more information.
Chase Speed
Too Fast/Slow
Checktoensurepropersetupofspeedadjustment.
No Power Check fuse, AC cord and circuit for malfunction.
Blown Fuse Check AC cord and circuit for damage, verify that moving
parts are not restricted and that unit’s ventilation is not
obstructed
Slow Movement Verifythat220V/110Vswitchisinthecorrectposition,if
applicable. Also check that speed channels are set appro-
priately.
No Response to
Audio
Verifythatthextureisin“SoundActive”mode.
AdjustAudioSensitivity,IfApplicable.
Fixture Not
Responding /
Responding Er-
ratically
Make sure all connectors are seated properly and securely.
Use Only DMX Cables.
Install a Terminator.
Check all cables for defects.
Resetxture(s).
Intermittent
Lamp
Check lamp for properly installation.
Relamp, lamp may have reached end of life.
Remote Doesn’t
Work
Verifyremotecontrolcableisinstalledproperlyandse-
curely.
Verifyremoteiscorrecttype(CA-9orotherasapplicable.)
Fixture Moving
On Its Own
Verifypropermodeofoperation.Isthexturein“Auto”
mode?
If your problem isn’t listed, or if problems persist,
please contact support: support@blizzardlighting.com.