Blizzard BIM40 - Service and Troubleshooting Guide; Preparing for Service Calls; Common Faults and Their Solutions

Self-Contained Ice Maker User Manual for Installation and Maintenance
Service Call
If the ice machine works abnormally, please
confirm below before making a service call:
1. Check the water supply
✓ whether there is water in the water trough;
✓ whether the water pressure for the ice
machine is 0.13MPa to 0.55MPa; the
water temperature is 5-35 °C;
✓ whether the water valve is open;
✓ whether there is no water leakage;
2. Check the power
✓ whether the indicator on the display panel
is ON;
✓ whether the panel display does not
display the OFF standby state;
✓ If the LED on the display panel is not ON,
check whether the plug and socket are
normal, and whether the power supply
switch is ON.
✓ Check ambient temp is between 12°C and
32°C and condenser filter is clean
3. Check nameplate and series number
✓ Check the nameplate located on the side
or back of the ice machine and record the
model and series number of the ice
machine.
Note: If the machine fails due to the user’s faults, such as no supply of water, electricity
or environmental factors, rather than the fault of the ice maker, the door-to-door service will
be charged.
Common Faults and Troubleshooting
Fault
Potential cause
Troubleshooting
Not working
Indicator is OFF
Power switch not turned on
Plug is loose
Turn on the power switch
Check plug and socket
Shutdown every 3
minutes after startup;
the display shows E04
high temperature
The display shows E06
high pressure
protection
The ambient temperature is
too high
Condenser is dirty and
blocked
High pressure switch wires
fallen off
Fan does not start
Normal working temperature range of
12-32 °C
Clean the condenser
Check and correct high pressure
switch wires
Check and correct the fan
Ice defrosts abnormal
Ambient temperature too low
Defrost valve does not start
normally
Ice thickness too thin or too
thick
Normal working temperature range of
12-32 °C
Check and correct the defrosting valve
Check and correct ice thickness
setting
Poor transparency of
ice cubes; ice cubes too
thin or incomplete
Ice thickness too thin
Water pressure too low
Water temperature too high
Inlet water valve does not
work
Inlet water valve is dirty and
Check and correct ice thickness
setting
Check that the water supply pressure
is 0.13MPa to 0.55MPa
Water temperature of 5-35 °C
Check and correct the inlet water