Blu STUDIO 5.0 HD LTE - Page 28

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 Make sure that the SIM card is not damaged or scratched.
The PIN code was entered incorrectly three times
 The SIM card will lock and you will need to enter the PUK code
(PIN Unlock Code). Please contact your local service provider
to obtain the PUK.
I cannot make calls
 Make sure that the number you dialed is correct and the dial
key has been pressed.
 Use the full national area code when dialing out of your area
or when abroad, use country-specific international access
codes.
I cannot receive calls
 Make sure that your phone is connected to a network.
 Contact your service provider.
The caller ID does not display on incoming calls
 Contact your local network service provider and verify you
have the caller ID feature enabled on your account or verify
if the caller may have blocked his number from appearing.
The caller cannot leave a voicemail message
 Contact your local network service provider and verify if the
voicemail service is active on your account or check if the
network is busy.
The phone does not connect to the internet
 Ensure with your service provider that your account has the
appropriate internet/data plan enabled.
 Ensure internet APN settings are configured (Carrier
dependent).
Text Messages cannot be Sent / Received
 Ensure text messaging is enabled with your service provider.
 Ensure APN settings are configured (Carrier dependent).