Blu STUDIO 5.0 HD LTE - Troubleshooting; Phone Not Powering On; Phone Unresponsive; Phone Powers Off Unexpectedly

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Troubleshooting
Below is a list of common problems that may occur when using your
mobile phone. Try these easy troubleshooting steps to resolve any
type of issues you may encounter.
The phone does not power on
 Press and hold the power key until the startup sequence
appears on the display.
 Check the battery level and ensure there is sufficient charge.
The phone does not respond after several minutes
 Remove and insert the battery – If the phone has an internal
battery, please press and hold the power button.
The phone powers off by itself
 Check if the screen lock of the phone is enabled.
 Check if the phone needs to be charged.
The battery won’t charge
 Check if the battery is already fully charged.
 Make sure that the battery is inserted correctly.
 Ensure that the battery being used is a BLU approved battery.
 Double check if the charger connector is properly connected
to the phone.
Note: Connect charger only after the battery has been inserted.
The standby time is too short
 Please keep in mind that standby time relates directly to
phone usage (Internet, Text, Voice Calls, Maps, etc.).
 Batteries typically have to be replaced after a year of use.
The phone cannot connect to the network (Voice or Data)
 Verify if you have active service with your service provider.
 Contact your local network service provider and verify if you
are within its network coverage area.
The phone displays a SIM Error
 Make sure the SIM is properly inserted and in its intended slot.