Blue Tiger Advantage PLUS - Troubleshooting

12 | Blue Tiger Advantage PLUS User Manual v1.2
TROUBLESHOOTING
Operation Problem Possible Solution
Operating Headset will not Turn On.
Make sure Hea ds e t i s f ul l y ch ar g e d.
Make sure Headset is charged by placing
USB Cable in USB Charging Slot and
follow the Headset charging instructions.
Pairing
Does not Pair.
Headset should be OFF when beginning
the pairing process.
Make sure intended Bluetooth Device is
turned on.
Make sure the Headset is within 12 inches
of intended Bluetooth Device.
Make sure you select “Advantage PLUS”
on the Bluetooth Device’s Bluetooth
search menu
Headset appears to be
connected but cannot
communicate with the
intended Bluetooth Device.
Headset may be connected with a
dierent Bluetooth Device.
1. Make sure the intended Bluetooth
Device is within 12 inches of Headset.
2. Make sure all other non-intended
Bluetooth Devices are at least 10 feet
away from the Headset.
3. Turn o the Headset and start the
pairing process again.
LED
No LED light visible on
Headset.
Press Vol+ AND Vol- together for 5 seconds
to turn LED ON. Pressing Vol+ and Vol-
again, together for 5 seconds, will turn the
LED OFF. The LED on/o control will NOT
function while streaming audio or while a
call is in progress.
NFC NFC Does not Pair
For Touch-to-Pair, initiate Standard
Bluetooth Paring before touching the
Headset NFC tag to the NFC tag of the
Bluetooth Device. The Headset NFC Tag is
located in Microphone Assembly.