Bob and Brad 721 - Support and Warranty; Product Warranty Information

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Your foot massager comes with a one-year warranty from the date of
purchase.
Your BOB AND BRAD Foot Massager, Model 721, is warranted to be free
from defects in materials and quality for the product's life under normal
conditions of intended use and service. This warranty extends only to the
original retail purchaser and does not extend to retailers or subsequent
owners.
We will, at our option, repair or replace the Foot Massager, Model 721,
without additional charge, for any part or parts covered by these written
warranties. No refunds will be given. Repair or replacement is our only
responsibility and your only remedy under this written warranty if
replacement parts for defective materials are not available. BOB AND
BRAD reserve the right to make product substitutions in place of repair or
replacement.
For warranty service, contact our customer service department at
1-(612)567-3035 or at support@bobandbrad.com to describe the
problem. If the problem is deemed within the limited lifetime warranty
scope, you will be asked to mail the product at your costs in its original
package with proof of purchase, your name, address, and phone number.
If the problem is not deemed to be within the scope of the one-year
warranty, we will provide a quotation for a repair, respectively,
replacement and return shipping fee.
This warranty does not cover damage caused by misuse or abuse;
accident; attachment of unauthorized accessories; alteration to the
product; improper installation; misapplication; lack of reasonable care
concerning the product; unauthorized repairs or modifications; improper
use of electrical/power supply; normal wear; loss of power; dropped
product; malfunction or damage of an operating part as a result of failure
to comply with instructions for use or to provide manufacturer’s
recommended maintenance; transit damage; theft; neglect; vandalism; or
environmental conditions; loss of use during the period the product is at a
repair facility or otherwise awaiting parts or repair; or any other conditions
whatsoever that are beyond the control of BOB AND BRAD. This warranty
is void if the product is ever used in a commercial or business
environment. The maximum liability of BOB AND BRAD under this
warranty is limited to the purchase price paid by the customer for the
product covered by the warranty, as confirmed by proof of purchase,
regardless of the amount of any other direct or indirect damage suffered
the customer.
Warranty