Troubleshooting
Whenever UltraVision runs into trouble, he will stop and his trouble indicator will blink. Check the
bObsweep app for trouble details.
Trouble Solution
Battery Low or disconnected battery. Check connection. Reset, and charge UltraVision.
Left/Right Wheel Left/Right wheel is jammed. Check for obstruction and clean.
Main/Side Brush Main/side brush is jammed. Remove and clean.
Camera Camera component error. Reset UltraVision (Power OFF and back ON).
Dustbin
Dustbin is disconnected or contact points are dirty. Clean contact points and reinsert.
Or, the vacuum Motor is jammed. Check for obstruction and clean.
Mop Attachment
UltraVision is trying to mop but the mop attachment is disconnected or contact points
are dirty. Check for obstruction and clean.
Edge Sensors
UltraVision is stuck near a cliff, is off ground, or the edge sensors are dirty. Move
UltraVision to safety, and clean the edge sensors.
Bumper Bumper is dirty or jammed. Wipe around the bumper; remove any obstruction.
LiDAR Bumper SLAM LiDAR’s bumper is jammed. Check for obstruction and clean.
LiDAR
SLAM LiDAR is not clean/lost visibility. Clean the SLAM LiDAR and move UltraVision
away from mirrors/metallic surfaces/walls and to the center of the room.
Charging Station
Can’t locate the charging station. Replug the charging station and charge UltraVision.
User Interface
UltraVision’s UI/USB port is not responding. Reset UltraVision & ensure the USB port is
empty.
Electronic
Electronic component error. Reset UltraVision (Power OFF and back ON).
Stuck UltraVision is stuck. Clear away obstacles/clutter/wires & reset UltraVision.
Navigation
UltraVision is not able to navigate. Clear away any clutter/wires & reset UltraVision.
Localization
UltraVision can’t self locate on map. Check map accuracy/erase map for remapping.
Settings
Current room settings don’t match UltraVision’s. Change map settings/schedules.
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