bObsweep UltraVision - Page 36

FAQs
UltraVision is Ofine.
UltraVision may be hibernating or is powered OFF
and disconnected himself from Wi-Fi. To bring him
back online, place him on the charging station and
let him charge and power ON. For more informa-
tion, visit:
bobsweep.com/UltraVision-support.
Does UltraVision work with
Google and Alexa devices?
Yes! UltraVision can be connected to Google Home
and Alexa apps / devices. For more information,
visit: bobsweep.com/UltraVision-support.
UltraVision’s getting stuck.
If there are areas of repeat problem in the house
that UltraVision gets stuck under or stops on,
draw NoSweep zones over them on the map
to keep UltraVision out of trouble. For step-by-
step instructions on how to draw/edit/save/delete
NoSweep areas, visit:
bobsweep.com/UltraVision-
support.
Can I make changes to or delete
the map UltraVision made?
Yes. UltraVision’s map is fully customizable and
editable. Review the map, and make any modi-
cation you wish. For step-by-step instructions,
visit:
bobsweep.com/UltraVision-support.
UltraVision stopped cleaning
and the trouble indicator is
ashing.
When UltraVision is in trouble and needs your
help, he will stop and the trouble indicator blinks.
Open the bObsweep app and nd the trouble
details at the top of the Control page.
Can UltraVision clean my multi-
oor house?
Yes. UltraVision can save up to 3 oor maps.
For step-by-step instructions on how to save
maps, visit: bobsweep.com/UltraVision-support.
How can I diagnose UltraVi-
sion’s exact problem?
You can check UltraVision’s health through a
Home Checkup Test. For more information on the
test, visit:
bobsweep.com/UltraVision-support.
Can’t connect UltraVision to
Wi-Fi.
You can connect UltraVision to a 2.4GHz Wi-Fi
after he’s fully charged. To do so, turn ON ‘Location
Services’ and ‘Bluetooth’ on your phone settings.
Also allow ‘Local Network’ access and turn off
‘Wi-Fi Calling’ on your phone. Write down your
2.4GHz Wi-Fi network and its password (note that
they are case sensitive). Bring UltraVision and
your phone close to your modem or router and be
sure to select the correct model name ‘UltraVision’
from the list of bots.