Bofan PT502 - 7 Trouble Shooting

17
Set Time Interval
Command
<password>GTI<Time Interval>,<Distant Interval>, <Angle>,<0>,<ACC Ratio>
Remarks z Time Interval =[5-65535] (unit: second); 0,to turn off this function
z Distant Interval =[100-65535]，(unit: meter, suggest Distant Interval >500); 0, to turn off
this function
z Angle= [15-360], (unit: degree, suggest Angle > 30 ); 0, to turn off this function
z ACC Ratio≧1 only integer; 0, to turn off this function
NOT suggest use all Distant Interval and Angle and Move Ratio and ACC Ratio if you don’t
have special needs.
7. Trouble Shooting
Problem: Device can’t power on
Possible Cause: Resolution:
Wiring was not connected properly Check and make sure wiring connection is in order.
Battery needs charging Recharge battery
Problem: Device doesn’t respond to SMS
Possible Cause: Resolution:
GSM antenna was not installed properly Make PT502 in good GSM network coverage.
Low power Connect the power cable to car battery directly or use
12V charger to charge it for 3hours at least
GSM Network is slow Wait for SMS. Sometimes GSM network slows down
during peak time or base has problem.
Wrong password in your SMS or wrong SMS format Write correct password or SMS format
The SIM in PT502 runs out of credit Recharge credit of the SIM card
No SIM card Insert working SIM card. Check in phone that the SIM
can send SMS message.
SIM card has expired Check in phone if the SIM card can send SMS
message. Replace SIM card if need.
SIM has PIN code set Remove PIN code by inserting SIM card in your
phone and deleting the code.
SIM is warped or damaged Inspect SIM card, clean the contacts. If re-installing
does not help, try another to check
Roaming not enabled If you are in another country, your SIM card must have
roaming service enabled.
Problem: Reply SMS starts with ‘Last…’
Possible Cause: Resolution:
PT502 does not have clear view of the sky Move the antenna of the unit to a location where the
sky is visible.
PT502 is indoor Make it work in an open area outside
Battery power is low Recharge device
Problem: Can’t real-time tracking on platform
Possible Cause: Resolution:
GPRS setting is not correct. Please set each step strictly according to user