Bofan PT502 - User Manual

Questions and Answers

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Kyle HernandezAug 9, 2025
How to fix Bofan PT502 GPS when real-time tracking doesn't work on the platform?
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  Corey StewartAug 9, 2025
  If you're unable to perform real-time tracking on the platform with your Bofan GPS, here's what you can check: * The GPRS settings might not be correct. Ensure each step is set strictly according to the user manual. * The APN might be wrong. Contact your SIM card provider to get the correct APN, username, and password (if applicable), and then set them again. * The tracker ID set by SMS command might not match the one in the software. Verify that the tracker ID you set into the device is exactly the same as the one you entered in the software.
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Darrell CookAug 16, 2025
What to do if reply SMS from Bofan PT502 starts with 'Last...'?
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  Thomas LongAug 16, 2025
  If the reply SMS from your Bofan GPS device starts with ‘Last…’, it indicates that the device doesn't have a clear view of the sky or is indoors. To resolve this: * Move the antenna of the unit to a location where the sky is visible. * Operate the device in an open area outside. * Recharge the device, as the battery power may be low.
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Kenneth PerezAug 25, 2025
Why Bofan GPS device can’t power on?
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  Andrea McdonaldAug 25, 2025
  If your Bofan GPS device isn’t powering on, it could be due to: * Improper wiring connection. Check and ensure the wiring connection is correctly set up. * Low battery. Recharge the battery.
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Steven MorganNov 1, 2025
Why my Bofan GPS device doesn't respond to SMS?
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  Matthew JonesNov 1, 2025
  There are several reasons why your Bofan GPS device might not be responding to SMS commands: * The GSM antenna might not be installed properly, ensure the device has good GSM network coverage. * The device may have low power, connect it directly to the car battery or charge it with a 12V charger for at least 3 hours. * The GSM network might be slow, wait for the SMS to be delivered, as the network can slow down during peak times. * There might be a wrong password or SMS format. Make sure to write the correct password and SMS format. * The SIM card in the device might be out of credit, recharge the SIM card. * There might be no SIM card inserted, insert a working SIM card and check if it can send SMS messages from a phone. * The SIM card might have expired, check if the SIM ...