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BOLTUNE BT-BH021 - User Manual

BOLTUNE BT-BH021
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MODEL: BT-BH021
TRUE WIRELESS STEREO EARBUDS
User Guide
11-18-2019
BT-BH021_V1.1
EUROPE
E-mail: support@boltune.net
EU Importer: ZBT International Trading GmbH
Address: Halstenbeker Weg 98C, 25462 Rellingen, Deutschland
NORTH AMERICA
E-mail: support@boltune.net
MANUFACTURER
Shenzhen NearbyExpress Technology Development Co.,Ltd.
Address: 333 Bulong Road, Shenzhen, China, 518129
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired operation.
ASIA PACIFIC
E-mail: support@boltune.net
JP Importer: 株式会社SUNVALLEY JAPAN
Address: 104-0032 東京都中央区八丁堀3丁目18-6 PMO京橋東9F
MADE IN CHINA
www.boltune.net
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MIC ID and Logo and FCC ID can be found on the
Charging Box Product name, trademark and model can
be found on the first page of the manual.
FCC ID: 2AFDGBT-BH021

Other manuals for BOLTUNE BT-BH021

Questions and Answers

  • D
    djohnsonAug 13, 2025
    Why won't my BOLTUNE BT-BH021 Headphone earbuds turn on?
    • N
      nicholas70Aug 13, 2025
      If your BOLTUNE Headphone earbuds won't turn on, the most likely cause is a low battery. Please charge them.
  • N
    nguyenannaAug 16, 2025
    How to pair my BOLTUNE BT-BH021 earbuds with my device?
    • W
      William RayAug 17, 2025
      To pair your BOLTUNE Headphone earbuds with your device: * First, ensure your device is turned on and its Bluetooth function is activated. * Next, put the earbuds into pairing mode as instructed in the “Pairing” section.
  • K
    Kevin CarrollAug 20, 2025
    What to do if my BOLTUNE BT-BH021 earbuds are not charging?
    • B
      Billy VaughnAug 20, 2025
      If your BOLTUNE Headphone earbuds are not charging: 1. Ensure that you place the earbuds properly into the charging case. 2. Make sure the charging case itself is fully charged.
  • M
    Melissa DanielsAug 25, 2025
    Why can't my BOLTUNE BT-BH021 Headphone earbuds automatically find paired device?
    • A
      Ashley FernandezAug 25, 2025
      If your BOLTUNE Headphone earbuds can't automatically find a paired device, deactivate the Bluetooth function of the previously paired device or clear 'Boltune BT-BH021' from its Bluetooth list.
  • J
    Julie FieldsAug 27, 2025
    How to improve poor sound quality on BOLTUNE Headphone earbuds?
    • I
      Isabel YoungAug 28, 2025
      To improve the sound quality of your BOLTUNE Headphone earbuds: * Make sure you are wearing the earbuds properly and keep them close to each other. * Place the connected device closer to the earbuds, or remove any obstacles between them. * Also, clear any debris from the earbuds.
  • S
    Sharon HunterAug 31, 2025
    Why is my BOLTUNE BT-BH021 Headphone earbuds connection unstable?
    • L
      Lisa GarrettAug 31, 2025
      An unstable connection with your BOLTUNE Headphone earbuds may occur because obstacles shorten the effective distance. Also, try turning off other Bluetooth devices to reduce interference.
  • G
    Gordon PhamSep 4, 2025
    What to do if there's no sound in one BOLTUNE Headphone earbud?
    • B
      barnesmichaelSep 4, 2025
      If you experience no sound in one of your BOLTUNE Headphone earbuds in couple earbuds mode: * Place both earbuds back into the charging case, then take them out. They should pair automatically. * If pairing fails, restore them to factory settings as instructed in the “Clear Pairing List” section.
  • Y
    yharringtonSep 8, 2025
    What to do if I can't hear the other party on my BOLTUNE Headphone during a call?
    • R
      riddleomarSep 8, 2025
      If you can't hear the other party during a phone call using your BOLTUNE Headphone, increase the volume to a higher level.

Summary

Package Contents

Boltune True Wireless Stereo Earbuds

Lists the main product included in the package.

Ear Tips

Includes six ear tips in different sizes for a comfortable fit.

USB-C Charging Cable

Provides the necessary cable for charging the earbuds and case.

User Manual

Contains comprehensive instructions for using the product.

Quick Start Guide

Offers a brief overview to help users get started quickly.

Product Diagram

Multifunction Touch Control

Identifies the touch-sensitive area on the earbuds for controls.

LED Indicator

Highlights the light that shows the status of the earbuds.

Microphone

Locates the built-in microphone for calls and voice commands.

Charging Contacts

Details the points on the earbuds that connect for charging.

Charging Case

Illustrates the case used for storing and charging the earbuds.

USB-C Charging Port

Marks the port on the case for connecting the charging cable.

Charging Slot

Indicates where the earbuds fit into the charging case.

Charging Indicator

Points to the light indicating the charging status of the case.

Important Safety Instructions

Hearing Safety

Advises on safe volume levels and listening habits to prevent hearing damage.

General Precautions

Warns against high temperatures, water exposure, and improper cleaning.

Lithium Battery Warning

Highlights risks associated with the lithium battery and heat exposure.

How to Wear

Choose the Right Tips

Guides on selecting the best fitting ear tips from the package.

Wear the Earbuds

Provides visual instructions on correctly wearing the earbuds.

Charging

Charging the Earbuds

Explains how to place earbuds in the case for charging.

Charging the Charging Case

Details the process for connecting the case to a power source.

Using Your Earbuds

Power On and Off

Describes how the earbuds automatically power on and off.

Pairing Modes

Covers connecting earbuds in couple or single earbud modes.

Clear Pairing List

Resetting Device Pairing

Provides steps to clear the earbuds' pairing history.

Operation and Functions

Media Controls

How to Play/Pause and control tracks using touch controls.

Volume Adjustment

Instructions for increasing or decreasing the audio volume.

Call Management

How to answer, hang up, or decline incoming phone calls.

Voice Assistant Control

How to activate the voice control feature.

Troubleshooting

Earbuds Not Turning On

Solutions for when earbuds fail to power on, likely due to battery.

Charging Issues

Addresses problems with charging the earbuds or the charging case.

Bluetooth Connection Problems

Troubleshooting steps for not finding the device or pairing failures.

Audio Issues

Solutions for no sound in one earbud or poor sound quality.

Call Quality Problems

Resolves issues related to call clarity or microphone performance.

Cleaning and Maintenance

Cleaning Instructions

Guidance on how to clean the earbuds and charging case properly.

Compliance Information

Bluetooth Trademark Notice

Information regarding the Bluetooth word mark and logos.

FCC Compliance Statement

Details on meeting FCC regulations for digital devices.

WEEE Compliance

Guidelines for the correct disposal of electronic waste.

BOLTUNE BT-BH021 Specifications

General IconGeneral
ModelBT-BH021
TypeOver-Ear
ConnectivityBluetooth 5.0
Impedance32Ω
Driver Diameter40 mm
Frequency Response20 Hz - 20 kHz
Charging Time2 hours
Sensitivity105 dB
Water ResistanceIPX4
FeaturesBuilt-in Microphone, Foldable Design

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