What to do if my Boltune Headphone failed to pair with my device?
If your Boltune Headphone fails to pair with your device, ensure that the device is turned on and that its Bluetooth function is activated before pairing. Also, bring the earbuds into pairing mode as instructed in the “Pairing” section.
Why my BOLTUNE BT-BH024 failed to turn on?
If your Boltune Headphone fails to turn on, the earbuds might have a low battery. Please charge them.
What to do if there is no sound in one of the earbuds of my Boltune Headphone in couple earbuds mode?
If there is no sound in one of the earbuds of your Boltune Headphone in couple earbuds mode, place both earbuds back into the charging case, then take them out again. They should pair with each other automatically. If pairing fails, restore them to the factory settings as instructed in the “Restore to Factory Settings” section.
Why can't I find “Boltune BT-BH024” in the Bluetooth device list?
This may happen if the earbuds have automatically reconnected with a previously paired device. To resolve this, either deactivate the Bluetooth function of the previously paired device, or clear “Boltune BT-BH024” from its Bluetooth device list, and then search again. Also, ensure that the device you wish to connect and the Boltune Headphone earbuds are within 10 meters / 33 feet of each other.
What to do if my Boltune Headphone has poor sound quality?
To improve the sound quality of your Boltune Headphone, ensure that you are wearing the earbuds properly and that they are close to each other. Also, place the connected device closer to the earbuds, or remove any obstacles between them. Finally, check the earbuds for any debris and clear it away.
What to do if my BOLTUNE BT-BH024 Headphone has an unstable connection?
To stabilize the connection of your Boltune Headphone, keep the earbuds and your Bluetooth device within 10 meters / 33 feet. Be aware that obstacles can shorten the effective distance. Additionally, turn off other Bluetooth devices to decrease interference.
What to do if Multifunction Touch control of my Boltune Headphone is unresponsive?
If the Multifunction Touch control of your Boltune Headphone is unresponsive, place the two earbuds into the charging case and cover the lid, disconnect the Bluetooth connection. Then, uncover the lid to turn on the earbuds and pair them again.
What to do if my Boltune Headphone is not charging?
If your Boltune Headphone is not charging, make sure you place the earbuds into the charging case properly and ensure that the charging case is fully charged.
What to do if I can’t charge the charging case of my BOLTUNE BT-BH024?
If you can’t charge the charging case of your Boltune Headphone, make sure the charging cable is intact and plugged in properly.
What to do if I can’t hear the other party during a phone call with my BOLTUNE BT-BH024?
If you can’t hear the other party during a phone call using your Boltune Headphone, try setting the volume to a higher level.
Guidelines for protecting hearing from high volume and distractions.
Warnings and advice regarding product handling, environment, and repairs.
Instructions on selecting and fitting ear tips for optimal comfort and seal.
Visual guide on how to properly insert and wear the earbuds.
Advice on maintaining stable Bluetooth connection and range.
Instructions on how to charge the earbuds.
Steps to charge the charging case.
How to turn on the earbuds automatically.
Steps for pairing both earbuds to a device simultaneously.
How to turn off the earbuds by placing them in the charging case.
Instructions for connecting earbuds to a Bluetooth device.
Instructions for using only one earbud.
Steps to reset and clear the device's pairing history.
How to play, pause, skip tracks, and adjust volume.
Handling incoming and outgoing calls, including answering and ending.
Using voice commands and understanding pairing status.
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