Warranty and Service
If any problems occur, please contact the Boltune Customer Care Centre in
your country via the contact information listed in this User Guide.
6
No sound in one of the
earbuds in couple
earbuds mode
Place both earbuds back to the charging
case then take them out, they will pair
with each other automatically. If pairing
failed, restore them back to the factory
settings as instructed in the “Restore to
Factory Settings” section
7 Poor sound quality
• Wear the earbuds properly and keep
them close to each other.
• Place the connected device close to the
earbuds or remove the obstacles
between them
• Clear the debris on the earbuds
8 Unstable connection
• Keep the earbuds and your Bluetooth
device within 10 meters / 33 feet
• The effective distance may shorten with
obstacles in the way
• Turn off other Bluetooth devices to
decrease the interference
9
Can’t hear the other
party during a phone call
Set the volume to higher level
10
The other party can’t
hear your voice during
a phone call
Free the built-in microphone of any
covers
11
Multifunction Touch
control of the earbuds
is unresponsive
Place the two earbuds into the charging
case and cover the lid, disconnect the
Bluetooth connection. Uncover the lid to
turn on the earbuds and pair again.
ENGLISH / 15 ENGLISH / 16
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