16
• Drain the water from the inlet hose and the water
valve.
• Reconnect the inlet hose to the water valve.
• Turn off the lid of the salt container and take off
the filter system. Remove the remaining water in
the sump with an absorbent sponge.
Tr
TrTr
Troubleshooting
oubleshootingoubleshooting
oubleshooting
Before you contact an authorized specialist
Before you contact an authorized specialistBefore you contact an authorized specialist
Before you contact an authorized specialist
Problem
ProblemProblem
Problem
Possible cause / Action
Possible cause / ActionPossible cause / Action
Possible cause / Action
Appliance is
not working
/ starting
∙ Check the power supply. ∙ Is the appliance
turned on and the door securely closed?
∙ Is a program selected? ∙ Is the water supply
properly connected and the water supply
opened?
Water is not
drained off
∙ Check the drain hose.
∙ Are the filters or the kitchen sink clogged?
Noises ∙ A clicking sound on opening of the deter-
gent container is normal. ∙ Make sure that all
dishes are secured in the dishwasher.
∙ Place the parts so that the spray arms can
rotate freely.
Foaming ∙ Use only special dishwasher detergent to
avoid foaming. If this occurs, open the door
and let suds evaporate. Add approx. 4 liter
cold water to the tub. Start a short rinse cycle
to drain out the water. ∙ Always wipe up
spilled rinse aid immediately.
Flat table-
ware are
not clean
∙ Select a stronger program.
∙ Make sure that the action of the detergent
dispenser and spray arm is not blocked by
large dishes.
Spots and
filming
∙ Extremely hard water ∙ low inlet temperature
∙ overloading the baskets, improper loading
∙ old or damp detergent ∙ empty rinse dis-
penser ∙ incorrect dosage of detergent
Cloudiness
glassware
Use less detergent if you have soft water and
select a shortest cycle to rinse and clean
glassware.
Black or
grey marks
Aluminum utensils have rubbed against dish-
ware. Use a mild abrasive cleaner to elimi-
nate those marks.
Problem
ProblemProblem
Problem
Possible cause / Action
Possible cause / ActionPossible cause / Action
Possible cause / Action
Stains on
inner sur-
face
Only use detergents without colorants.
Yellow or
brown film
on inside
surface
∙ Tea or coffee stains: Using a solution of ½
cup of bleach and 3 cups of warm water to
remove the stains by hand. ∙ Iron deposits in
water can cause an overall film. Call a water
softener company for a special filter.
White film
on inside
surface
Hard water minerals: clean the interior by
using a damp sponge with dishwasher deter-
gent. Wear rubber gloves.
Dispenser
doesn’t
close
properly
Clogged detergent residue is blocking the
catch. Clean the catch.
Detergent
left in dis-
penser
Improper loaded dish is blocking the dis-
penser.
Unsatisfac-
tory drying
result
∙ Improper loading ∙ too less rinse aid
∙ dishes are removed too soon ∙ wrong pro-
gram has been selected ∙ use of cutlery with
a low-quality coating
Error codes
Error codesError codes
Error codes
For some malfunctions, the device displays the
following error codes to warn you:
C
CC
Control lamps
ontrol lampsontrol lamps
ontrol lamps
flas
flasflas
flashes
heshes
hes
Meaning / possible cause
Meaning / possible causeMeaning / possible cause
Meaning / possible cause
Rapid
Water inlet fault! Faucet not open, inlet
blocked or water pressure too low.
ECO
ECOECO
ECO
Eco Overflow / water leakage!
CAUTION:
CAUTION:CAUTION:
CAUTION:
• If overflow occurs, turn off the main water supply
before calling an authorized technician.
• If there is water in the lower housing part due to
an overfilling or a small leak, remove this water
before restarting the appliance.
NOTE:
NOTE:NOTE:
NOTE:
If a problem still persists after following the steps
above, please contact your distributor or an author-
ized technician.
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