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MALFUNCTIONS AND TROUBLESHOOTING
Problem Possible cause Action
Air has an unpleasant odor Stagnant water in the water base Drain the water base and clean the appliance and the
AW200 evaporator mat
No improvement in air quality Open windows or doors Close windows and doors
AUTO LED on the appliance flashes red The water base is empty Fill the water base
Appliance cannot be operated in the app.
The message “Searching …” “Cannot be
found” appears
Appliance is blocked by another smartphone Close the app on the second smartphone
AUTO LED pulses The desired humidity has been reached or exceeded None needed
Current display flashes if operation is at
-
tempted
Operation is blocked Disable the LOCK function in the app
Display remains dark The brightness of the LEDs has been heavily reduced
in the app
Increase the brightness of the LEDs in the app
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