Bosch 800 series - Remote Diagnostics; Software Update; Data Protection

HomeConnect™ en-us
35
Requirements
¡ The appliance is connected to
your WLAN home network.
¡ The appliance is connected to
the HomeConnect™ app.
¡ With the basic setting Remote
start → Page32 , "rc1" is se-
lected.
¡ A program is selected.
▶
Press ⁠.
If you open the appliance door,
remote start is automatically
deactivated.
a The remote start button
flashes.
Tip:To deactivate remote start,
press ⁠.
15.4 Remote Diagnostics
The Customer Service can access
your appliance via Remote Diag-
nostics if you ask them to do so, if
your appliance is connected to the
HomeConnect™ server and if
Remote Diagnostics is available in
the country where you are using
the appliance.
Tip:Further information and de-
tails about the availability of Re-
mote Diagnostics in your country
can be found in the Service/Sup-
port section of your local website:
www.home-connect.com
15.5 Software update
You can use this function to up-
date the software of your appli-
ance, e.g. for optimization, trou-
bleshooting or safety-relevant up-
dates.
The HomeConnect™ app informs
you about available software up-
dates.
15.6 Data Protection
Please see the information on
data protection.
The first time your appliance is
registered on a home network
connected to the Internet, your
appliance will transmit the
following types of data to the
HomeConnect™ server (initial
registration):
¡ Unique appliance identification
(consisting of appliance codes
as well as the MAC address of
the installed Wi-Fi communica-
tion module).
¡ Security certificate of the Wi-Fi
communication module (to en-
sure a secure data connection).
¡ The current software and hard-
ware version of your appliance.
¡ Status of any previous reset to
factory settings.
This initial registration prepares
the HomeConnect™ functions for
use and is only required when you
want to use the HomeConnect™
functions for the first time.
Note:Please note that the
HomeConnect™ functions can be
utilized only with the HomeCon-
nect™ app. Information on data
protection can be called up in the
HomeConnect™ app.