Page 29
Self Help - Cooktop
PROBLEM POSSIBLE CAUSE(S) SOLUTION(S)
Burners click continuously.
Surface burners do not light.
Knob(s) are in the “light” position.
Gas is turned off.
Unit is not hooked up to gas supply.
Plug is not completely inserted into
outlet.
Circuit breaker is tripped.
Burner ports are clogged.
Misaligned burner cap.
Ignitor is wet, damaged or dirty.
Turn knob(s) to “OFF” position or to desired
flame setting.
Make sure the gas shut-off valve is in the
ON position and the gas supply to the
house is not shut off.
Call gas company.
Incorrect house wiring. Check the power
supply. Verify that the unit is grounded with
the correct polarity. Make sure the unit is
plugged in.
Check circuit breaker and reset if
necessary. Check and/or replace fuse.
With the cooktop turned off and cool,
remove burner caps. Use a stiff nylon
bristle toothbrush to push debris through
burner ports.
Verify that burner caps are properly
positioned over burners.
Check ignitor for moisture. If wet, allow to
air dry before using. Check for burned-on
food or grease. See cleaning
recommendations, page 23. Burner will
not light if ignitor is wet, damaged or
dirty.
Uneven or too high flame,
burner is hard to light.
Burner ports are clogged.
With the cooktop turned off and cool,
remove burner caps. Use a stiff nylon
bristle toothbrush to dislodge debris.
Misaligned burner cap.
Verify that burner caps are properly
positioned over burners.
Burner cap is wet.
Uneven flame - LP/ bottled
gas users.
Turn off burner, cool and dry burner cap
and burner base throroughly.
LP conversion not completed
properly.
Call service.
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