Faults and what to do about them. en
49
Faults and what to do about them.
Å is continuously
lit
Too much foam has been detected; additional rinse cycles have been activated.
ù is continuously lit Only for programs with automatic dosing activated:
■ The detergent drawer has not been pushed in fully. Push the detergent drawer
in fully.
■ The pump unit is not inserted. Insert the pump unit into the drawer lid.
w or M is flashing There is not enough detergent/softener in the w or M dispenser. Pour more deter-
gent/softener into the relevant dispenser. ~ Page 40
E:10 alternating with
- 00, - 10 or - 20
The pump unit of the automatic dosing system is blocked. Switch off the appliance.
Clean the pump unit. ~ Page 41
If this indicator/symbol/code appears again, call our after-sales service.
E:60 alternating with
- 2b and End
at the end of the program.
Not an appliance fault – the unbalanced load detection system has interrupted the
spin cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum. Run the spin cycle
again, if necessary.
E:35 alternating with
- 10
There is water in the base trough; the appliance is leaking. Turn off the tap. Call the
after-sales service. ~ Page 53
E:36 alternating with
- 10
■ The drain pump is blocked. Clean the drain pump. ~ Page 45
■ The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
~ Page 46
I am unable to con-
nect to my home net-
work.
■ Wi-Fi is switched off.To connect to your home network, switch on Wi-Fi. |
must appear on the display.
■ Wi-Fi is switched on but a connection to your home network cannot be estab-
lished.Check whether your home network is available or try to connect to your
home network again.
Other indicators/sym-
bols/codes
Switch off the appliance, wait for 5 seconds and then switch it back on. If this indica-
tor/symbol/code appears again, call our after-sales service. ~ Page 53
Faults Cause/remedy
Water is leaking from the
appliance.
■ Attach the drain hose correctly or replace it.
■ Tighten the threaded joint on the supply hose.
The appliance is not filling
with water.
The pause function can-
not be activated.
For some programs (e.g. Cottons), there is a specific load detection step once
the program is started. This takes approx. 1 minute. The appliance adjusts the
amount of water depending on the size of the load. Water is then supplied to the
drum. The pause function can then be activated.
Indicator/symbol Cause/remedy
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