Faults and what to do about them. en
51
Foam is leaking from the
detergent drawer.
■ Automatic dosing: i-DOS Check the dosage settings and, if required, reduce
the detergent dosage. ~ Page 39
If necessary, use a different liquid detergent/fabric softener.
■ Manual dosing: Have you used too much detergent? Use less detergent for
the next wash cycle.
■ Immediate action: Mix one tablespoon of fabric softener with 1/2 litre of
water and pour it into the manual dosing compartment (not suitable for out-
door clothing, sportswear or items stuffed with down).
Repeated, intensive foam-
ing.
■ Automatic dosing: i-DOS Check the dosage settings and, if required, reduce
the detergent dosage. ~ Page 39
If necessary, use a different liquid detergent/fabric softener.
■ Manual dosing: Have you used too much detergent? Add less detergent the
next time you run a wash cycle with the same load.
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
There is too much detergent/fabric softener in the dispensers. Do not fill the
dispensers above the max. mark.
Washing results not satis-
factory.
■ i-DOS Check the dosage settings and, if required, increase the detergent
dosage. ~ Page 39
■ Use a different liquid detergent.
The drum briefly jerks or
judders after the program
has started.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash program starts.
The water is not being
pumped out.
■ Is $ selected (Rinse Stop = no final spin)? ~ Page 31
■ Clean the drain pump. ~ Page 45
■ Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
Spin results not satisfac-
tory.
Laundry is wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■ Is Easy-Iron selected? ~ Page 27
■ Is the selected speed too low?
Drum starts rotating
briefly several times.
Not a fault – the unbalanced load detection system is eliminating an imbalance.
The program is taking
longer than usual.
■ Not a fault – the unbalanced load detection system is eliminating an imbal-
ance by repeatedly redistributing the laundry.
■ Not a fault – the foam detection system is active; this adds an additional
rinse cycle.
The duration of the pro-
gram changes during the
wash cycle.
Not a fault – the program sequence is optimised for the specific washing pro-
cess. This may change the program duration shown on the display panel.
Faults Cause/remedy
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