Bosch SHP9PCM5N - Page 36

en-us Troubleshooting
36
Issue Cause and troubleshooting
Refill indicator for special salt does
not light up.
Water softening system is switched off.
▶ Set the water softening system.
→ "Setting the water softening system", Page15
Refill indicator for rinse aid lights
up.
No rinse aid.
1.
Add Rinse aid → Page16 .
2. Set the amount of rinse aid to be dispensed.
→ "Setting the amount of rinse aid", Page17
Refill indicator for rinse aid does
not light up.
Rinse aid system is switched off.
▶ Set the amount of rinse aid.
→ "Setting the amount of rinse aid", Page17
All LEDs light up or flash. Electronics have detected a fault.
1. Press the main switch button for approx. 4seconds.
→ "Controls", Page8
The appliance is reset and restarted.
2. If the problem occurs again:
‒ Switch off the appliance.
‒ Unplug the power plug or switch off the circuit breaker in the fuse box.
‒ Wait at least 2minutes.
‒ Switch on the circuit breaker in the fuse box or plug in the power plug.
‒ Switch on the appliance.
3. If the problem occurs again:
‒ Contact customer service.
→ "Customer Service", Page39
UP appears on the display. A software update is available.
▶ Press the remote start button to install the software update.
a After a successful software update, "Suc" appears on the display for a few
seconds.
Water is left in the appliance at the
end of the program.
Filter system or area under the filters is blocked.
1.
Clean the Filters → Page26 .
2.
Clean the Drain pump → Page37 .
Program has not yet ended.
▶ Wait until the program ends or terminate the program with Reset.
▶
→ "Terminating the wash cycle", Page21
Appliance cannot be switched on
or operated.
Software update is taking place.
▶ Wait until the software update has finished.
Appliance functions have failed.
1. Pull out the power cord plug or switch off the breaker.
2. Wait at least 2minutes.
3. Connect the appliance to the power supply.
4. Switch the appliance on.
Appliance does not start. The breaker has tripped.
▶ Check the relevant breaker.
Power cord is not inserted.
1. Check whether the power outlet is working.
2. Check whether the power cord plug is properly inserted in the power outlet and
on the rear of the appliance.
Appliance door is not closed properly.
▶ Close the appliance door.