Customer Service en-us
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Customer Service
19 Customer Service
Customer Service
With any warranty repair, we will make sure your
appliance is repaired by an authorized service provider
using genuine replacement parts. We use only genuine
replacement parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact Customer Service, you will need the model
number (E-Nr.), the production number (FD) and the
consecutive numbering (Z-Nr.) of your appliance.
USA:
1-800-944-2904
www.bosch-home.com/us/owner-support/get-support
www.bosch-home.com/us/shop
CA:
1-800-944-2904
www.bosch-home.ca/en/service/get-support
www.bosch-home.ca/en/service/cleaners-and-accessories
For assistance with connecting to HomeConnect®, you
can also view instructions here:
www.home-connect.com/us/en/help-support/set-up
19.1 Model number (E-Nr.), production
number (FD) and consecutive
numbering (Z-Nr.)
You can find the model number (E-Nr.), the production
number (FD) and the consecutive numbering (Z-Nr.) on
the appliance's rating plate.
The rating plate is located inside the appliance door.
Making a note of your appliance's details and the
Customer Service telephone number will enable you to
find them again quickly.
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