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16 Bosch Service Recommendations
Bosch Maintenance
Any Bosch equipment that requires servicing or repairs must be
performed by a Bosch eBike Expert. There are over 350 shops across
Europe who are certied Bosch eBike Experts. The experts can use
diagnostic equipment to ensure you are using the latest software, check
energy levels, carry out capacity tests, and much more.
The rst inspection of your Bosch powered eBike should be carried
out by a specialist retailer after approximately 4 weeks or 300Km.
Subsequently, the eBike should be subjected to a comprehensive service
check at regular intervals. In Europe there are over 10,000 specialist
retailers that are trained annually by Bosch and expert advisers based
locally in 15 European countries.
Find your local retailer HERE
Which cleaning agent can I use?
Bike shampoos and care products from specialist stores are highly
recommended as they do not attack plastics and seals. Even soap
solution or washing-up liquid can be used. They should however not be
too aggressive or strongly degreasing.
How regularly would you recommend cleaning an eBike?
Ideally after every eBike trip so that the dirt does not become engrained.
Therefore as often as possible or necessary. Corrosion prevention must
also be taken into account, e.g., Coastal trails.
And what preparations should I make before washing?
Where Possible, remove the battery and the displays. Permanently
mounted batteries and displays such as our Purion or remote keys which
control the eBike system should be covered with a cloth or lm.
Must I lubricate the chain of an eBike more often than that of a bike
without electric ride support?
That depends entirely on use. Basically neither more nor less often. A
chain is especially stressed when riding off-road or if gears are not
shifted smoothly enough.
Where should I lubricate the chain – at the front sprocket or at the
rear?
Neither of these. When applying lube, care must be taken that the brake
discs are not contaminated or the sprocket gummed up. It is therefore
best to spray where the chain runs freely. It is best to remove excess lube
with a rag or soft cloth.
How should I care for my eBike during the winter if it is not used for
some weeks or months?
It should be clean and lightly lubricated, the chain and exposed aluminium
parts treated with suitable care products. The battery and display should
be removed and stored in a dry place at room temperature, ideally
between 10 and 20 degrees. It is important for the battery to have a
residual charging capacity of between 30 and 60 percent.
Care of Bosch eBikes
Cleaning is essential. This applies following some eBike trips, especially
in autumn and winter. But what is the correct way to care for an eBike?
What preparations should be made? And what needs to be considered in
winter, in particular?
What’s the best way to care for my eBike?
That depends on how dirty it is. Water is never wrong, provided it
doesn’t come from a steam cleaner. It is simply a no-go to work on the
components of an eBike with high pressure, as water can penetrate into
the bearings of the motor, hubs or rear frame.
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