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Whyte Bikes Ltd warrants with the purchaser of a new Whyte bike, or a Whyte Certied Refurbished bike, that the frame will be free from defects in
materials and workmanship for a period of two years from the date of purchase. The duration of the limited frame warranty can be extended to four
years by registering your purchase online (excluding Whyte Certied Refurbished bikes). Registration must occur within 28 days of the purchase date
via the online registration form, together with a valid proof of purchase. The cosmetic nish of the frame, including all paint and graphics is warrantied
for a period of one year from date of purchase. This warranty does not cover in any case damages derived from inadequate use, falls or accidents,
incorrect installation, lack of maintenance or not observing the recommended usage category, storage, and charge guidance.
The Main Pivot Bearings tted to Whyte Full Suspension bikes are warrantied for life (original owner only for both new and Whyte Certied
Refurbished bikes).
This limited warranty is subject to the following conditions:
1. The bike must be supplied fully assembled from an ofcial Whyte retailer’s premises or, in the case of Whyte Certied Refurbished bikes, direct from
us via our Outlet store.
2. The instructions for use, maintenance and cleaning of the frame must be followed and all usual precautions to protect the frame from the elements
must be taken at all times as the frame may suffer damage if it is neglected or not properly maintained and cleaned.
3. Normal wear and tear, crash damage or accidental damage is excluded from this warranty.
4. This warranty will not apply to frames which have been improperly assembled; or modied; or have had parts or accessories tted which are not
compatible with the frame.
5. Repainting or re-lacquering a metal frame will invalidate the warranty where the process involves heating the frame to over 180 Celsius. Repainting
or re-lacquering a carbon frame will invalidate this warranty altogether.
6. This warranty will not apply to frames used for racing, jumping, trick riding or any other non standard use.
7. This warranty does not include any liability for indirect or consequential loss or damage and such is expressly excluded.
8. This warranty does not cover labour charges incurred in changing over parts or the cost of carriage.
9. Claims under this warranty must be reported in writing by the rst registered owner to Whyte Bikes Ltd and the frame delivered to one of its
authorised retailers within the period of this warranty. In the case of Whyte Certied Refurbished bikes warranty claims, these must be reported to us
directly in writing by the purchaser within the period of this warranty via our contact form.
10. Whyte Bikes decline all responsibility for damages to people, animals or objects due to the use of this product.
IMPORTANT SAFETY INFORMATION
Before use, it is essential that the rider is familiar with the
safe operation of this bicycle. Please read all the supplied
documentation carefully before use of this bike. If you have
any questions, please contact your Whyte retailer.
Whyte E-Lyte use Bosch electric systems. All Bosch eBikes come with a
2 year guarantee (commencing upon date of purchase) which includes
the motor, battery and display. If the end consumer’s eBike is intended for
commercial use ( e.g. rental company, messenger service), the warranty
period lasts 12 months. We also have dedicated Bosch trained technicians in-
house to ensure we can always fully support with any issues you may have.
Warranty Claims made on Bosch Components must be processed by an
authorised retailer or Bosch.
18 WARRANTY
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